Wells Fargo & Company

Learning & Development Consultant

CHARLOTTE, NC Full time

About this role

Wells Fargo is seeking a Learning and Development Consultant within Human Resources Talent Management and Learning team. This role will partner with business leaders in Consumer Banking and Lending teams to assess skill gaps and deliver targeted learning solutions that drive measurable business outcomes. The Consultant applies a practical, enterprise‑focused approach to needs assessment, coaching, and solution delivery for both individual contributors and managers.

This role also collaborates closely with instructional design partners to develop relevant curricula, exercises sound judgment when navigating operational and compliance requirements, and contributes to continuous process improvements within their scope of responsibility.

In this role, you will:

  • Support learners in applying adult‑learning concepts and new skills and gather feedback to measure outcomes and drive continuous improvement.

  • Provide consulting, coaching, and learning delivery to individual contributors and managers across technical, functional, product, and competency‑based skills.

  • Diagnose capability needs, recommend aligned learning solutions, and explain how development programs connect to broader business impact.

  • Manage individual‑contributor–level consulting, facilitation, and project execution, ensuring timelines, coordination, documentation, and communication are maintained.

  • Review and analyze operational assignments requiring research, evaluation, and independent judgment to guide medium‑risk deliverables and identify process improvement opportunities.

  • Partner with instructional design teams to develop curricula, courses, and materials informed by needs assessments, learner feedback, business priorities, and stakeholder input.

  • Collaborate with colleagues, HR partners, business leaders, and internal/external stakeholders to communicate needs and manage expectations.

Required Qualifications:

  • 2+ years of Learning and Development Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

  • Demonstrated expertise across the full learning lifecycle, including consulting, analysis, design, development, facilitation, measurement, and continuous improvement.

  • Knowledge of financial services (preferably Consumer Banking and Lending) and experience managing multiple projects through planning, execution, and follow‑up.

  • Strong analytical and critical‑thinking skills with the ability to identify issues, analyze data, and develop innovative solutions.

  • Skilled in delivering recommendations on complex issues, presenting to all leadership levels, and creating persuasive presentations that drive decisions and progress

  • Clear and effective written and verbal communication skills, including active listening, strong questioning, and the ability to translate complex content into learner‑centered experiences.

  • Proven ability to build credibility, foster trust, maintain strong partnerships, and adapt effectively to shifting business needs or challenges.

  • Strategic thinker committed to long‑term planning and continuous professional development, staying current with trends and advancements in the field.


Job Expectations:

  • Position will require onsite presence at one of the required locations listed below in a hybrid work schedule.

  • Travel up to 25%

  • This position is not eligible for Visa sponsorship.

  • Relocation assistance not available for this position.

Posting Locations:

  • Charlotte, NC

  • San Antonio, TX

  • Irving, TX

  • Minneapolis, MN

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$68,000.00 - $114,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

12 Mar 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.