Job Description
Responsible for the end to end process of learning management, including defining, designing, delivering, driving, deploying and documenting learning interventions in partnership with Line and aligned to business and talent requirements in a business unit
Hello Future Learning Consultant
You will be responsible for the end-to-end process of learning management, including defining, designing, delivering, driving, deploying and documenting learning interventions in partnership with Line and aligned to business and talent requirements in a business unit
Are you someone who can:
- Analyse, record and measure impact based on defined outcomes and success criteria post the learning intervention.
- Prepare management reports to report return on investment. Use information as input to define process where relevant.
- Comply with governance in terms of legislative and audit requirements. Ensure alignment to FirstRand QMS and governance model.
- Consults with relevant stakeholders to understand business requirements. Identify collaboration opportunities, IT integration points, value add and expected behaviours, performance drivers and results. Contract with business on proposed solution and define accountabilities.
- Engage with the relevant stakeholders to ensure context support and desired behavioural change.
- Put support structures in place and assess workplace application. Reinforce learning experience with a focus on business and assist employee and line manager with alignment to relevant people practices.
- Specify program outcomes (including expected results and application for performance improvement), conduct research, define learning experience including workplace application, draft curriculum and course design (internal/outsourced), and create learning content, calculate cost, develop marketing and communication plans.
- Provide continuous support to the learner and the manager. Engage with the learner’s manager and elicit feedback.
- Check in on program progress and goal alignment and ensure acquisition of competence. Drive learning transfer.
- Facilitate learning and development solutions across the 6 D’s Methodology ( Define, Design, Deliver, Drive, Deploy, Document) through the most appropriate method (in-classroom training, e-learning, on the job training and self-study).
- Ensure alignment of training spend to key business strategic imperatives in accordance with the talent management strategy.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, centre of excellence, learning and development community and senior management.
- Manage development to increase competencies of self.
- Prepare lesson plans, tools and applications to support the learners. Co-ordinate the relevant logistics to execute the intervention. Facilitate the program and drive for active learning.
- Deliver the program with measurable impact.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
Qualifications
- NQF7 or related Degree
- Articulate 360 (Storyline & Rise) or any other eLearning Tools
- At least 4 - 5 years’ experience
You Will Have Access To
- Opportunities to network, collaborate and work across Segments and teams
- Challenging work environment
- Opportunities to innovate and add value to team, leadership and business effectiveness.
We Can Be a Match If You Are
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
- You are open to ongoing personal mastery & development.
Are you interested to take the step? We look forward to engaging with you further. Apply now!
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Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
02/12/25
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.