Manager / Learning and Development
The Learning and Development Manager is responsible for overseeing the Payroll Operations L&D functions. This role is responsible for staff planning, coaching, hiring, training, developing, and providing direct supervision of day-to-day functions and workload management. This role must ensure the accurate and dependable delivery of training across all operations, as well as manage content development and ongoing support. Partnering with peers and stakeholders across all departments is key to success in this role. The manager will uphold the company brand, promote our culture, and embrace the Auris values in all they do.
Job Details:
What will you be doing?
Plan and lead staff to support our great team culture and ensure the team meets expectations.
Motivate and engage staff to work efficiently and effectively
Mentor, coach, and develop L&D staff
Address and handle staff performance issues
Create and execute L&D strategies to ensure skill development, deepen knowledge, and improve the performance of our operations teams.
Partner with other L&D leaders to ensure we are driving a progressive strategy and leveraging AI and other tools to increase speed and impact.
Coordinating the development, execution, refinement, and measurement of training, communications, and L&D KPIs.
Ensure L&D initiatives are positively impacting the business through data and clear results.
Identify methods to improve processes, increase efficiency, and implement, as directed
Work with peers and stakeholders to ensure consistency is achieved throughout L & D
Foster a cohesive relationship with operations, sales, business development, and technology partners
Understand the evolution of the payroll operations organization; current & future payroll initiatives
Other tasks as assigned or requested
Qualifications/ Education Requirements:
What are the requirements?
3+ years of experience in the Payroll or HCM industry in Operations, or a client-facing position
5+ years of experience in leadership
Proven experience driving results through learning and development experiences
Demonstrates a high level of energy and desire to achieve optimal success
Ability to successfully operate in an entrepreneurially spirited work environment
Creative, out-of-the-box problem-solving skills
Proven ability to move proactive initiatives forward and manage reactive deliverables simultaneously
Strong verbal and written communication and interpersonal skills, with the ability to be personable yet persistent
Outstanding organizational and follow-up skills
Ability to foster passion and commitment in others, and to motivate teams to achieve performance metrics
Demonstrated commitment to leadership development, coaching, and feedback
Bachelor’s Degree required or equivalent years of experience in leadership
CPP/FPC preferred
#Auris
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.