Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
Position Summary:
The Learning Administration Coordinator is responsible for the entire lifecycle of Gordon Food Service digital learning content, from loading and testing to deployment and maintenance. This role serves as the primary contact for our external training vendors, ensuring a seamless training experience for employees.
What you will do:
Loads, configures, and tests all learning content within Workday Learning, including SCORM, and video formats.
Conducts regular audits of the course catalog to ensure accuracy, functionality, and relevance of our learning materials.
Troubleshoots and resolves technical issues related to course functionality and user access within the LMS.
Creates and manages learning audiences to ensure targeted and effective delivery of training materials.
Develops and executes learning campaigns to promote new courses and learning initiatives.
Acts as the primary point of contact for all third-party training vendors and coordinates the integration of vendor-provided training content into Workday Learning.
Collaborates with training vendor to ensure high-quality service and content.
Generates reports on learning activity, course completion, and user engagement.
Provides support to employees and managers on navigating Workday Learning and accessing training.
Develops and maintains user-facing documentation, job aids, and FAQs to empower employees to find answers independently.
Provides initial support for incoming user inquiries and issues related to Workday, resolving common problems and answering "how-to" questions.
Escalates complex system issues to the appropriate analyst or technical team when necessary.
As a key member of our team, you'll have opportunities to contribute to other projects as our learning initiatives evolve.
When you will work:
Monday through Friday, 8:00am - 5:00pm.
Hybrid Work Schedule: 4 days in office, 1 day from home.
What you bring to the table:
One or more years of experience in human resources or a related field.
High School diploma or Associate’s degree (or equivalent) required.
Experience administering HRIS/LMS (e.g., Workday) is preferred.
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.