Leadhand Parts Journeyperson - Fort McKay

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Join the Finning Canada family, part of the world’s largest Caterpillar dealer. We are currently looking for a Leadhand Parts Journeyperson who will be responsible for overseeing the handling of customer parts sales orders and assisting with related processes of the Parts department.

This position will work a 7x7, 12-hour continuous shift rotation. If you are a safety conscious team player, self-motivated, autonomous, detail-oriented and possess your Journeyperson Parts Certification then you are exactly who we are looking for!

Job Description:

Major Job Functions:

• Promote a Strong Safety Culture: Actively advocate for the Parts Department’s engagement in Finning’s safety initiatives and foster a culture of safety-first practices.
• Facilitate Weekly Shift Transitions: Prepare and distribute a comprehensive weekly crossover report to the Regional Parts Manager and the opposing Team Lead to ensure seamless communication and operational continuity.
• Oversee Daily Operations: Ensure the consistent delivery of high-quality service and productivity within the Parts Department, maintaining high standards in both accuracy and efficiency.
• Support Training and Development: Champion Finning’s continuous training model by mentoring new hires and supporting the ongoing development of the Parts Apprentices and existing team members.
• Enhance Team Communication: Serve as the communication liaison within the team, promoting transparency, collaboration, and timely information sharing.
• Assist with Workforce Planning: Collaborate with the Regional Parts Manager to support scheduling and resource allocation based on operational needs.
• Coordinate Customer Commitments: Collaborate and communicate Estimated Ship Dates (ESDs) to customers, ensuring expectations are met and exceeded.
• Reporting and Supply Chain efficiency: Review and update backorder reports and unsourced orders, ensuring accuracy and timely resolution to support efficient order fulfillment.
• Prioritize Workload Effectively: Lead the team in assigning and managing task priorities to balance quality and quantity in daily operations.
• Champion Digital Tools: Promote and support the use of the Service Parts Tracker and  Power BI Reports to enhance operational efficiency.
• Perform Additional Duties as Required: Take on other responsibilities and projects as assigned to support departmental and organizational goals.

Qualifications:

• Demonstrated ability to take initiative, lead by example, and influence team performance through collaboration and clear communication.
• Skilled at driving results without formal authority, embracing change, and prioritizing team success over individual tasks.
• Journeyman Parts Certification or Red Seal Journeyman Parts Certification required
• Shop parts experience and familiarity with all parts related CAT applications.
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• Ability to deal with difficult situations and potentially unhappy internal customers
• Capable of working with minimal supervision
• Computer literacy with applicable software knowledge along with shop parts experience
• Experience with SIS and Lawson M3 is and asset but not required.
• Ability to upload XML files and proficiency with MS Office (TEAMS – Excel - Word – Power Point).

Note:

• This position is located at our Fort McKay facility on a 7x7 continuous shift (camp provided)
• Candidate selection will be in compliance with the terms of the current collective agreement
• Please note that any future shift changes that may occur will be made in accordance with the terms and conditions of the Collective Agreement.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.