Job Posting Title:
Leadership Programs Manager-Experience OptimizationReq ID:
10149533Job Description:
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make an impact?
As the Leadership Programs Manager you will join our dynamic team within the Experience Optimization (EO) organization. You will play a pivotal role in designing, delivering, and evaluating leader development programs tailored for the Ops Training, FOS, and WSHES organizations. This role requires a strategic thinker with a passion for delivering leadership training at all levels within the organization.
You will report to the Manager-Leadership Programs.
This is a Full-Time role. There may be more than one position with this team.
Develop and implement a comprehensive leadership training strategy aligned with organizational goals
Plan, coordinate, and manage activities related to leadership program initiatives and projects
Collaborate with internal stakeholders, including subject matter experts, instructional designers, and trainers, to define program scope, objectives, and deliverables
Oversee the logistics and administration of training programs, including curriculum, planning and engagement
Develop project plans and timelines to ensure effective delivery of programs within scope and budget
Facilitate leadership development workshops, seminars, and programs focused on enhancing leadership skills, team effectiveness, and operational excellence
Provide coaching and mentorship to leaders at various levels to support their professional growth and leadership effectiveness
Execute a communication strategy to keep leaders and stakeholders updated on programs
Seek continuous improvement for our programs based on feedback and surveys
Evaluate the effectiveness of leadership training initiatives through metrics, feedback, and continuous improvement strategies
Collaborate with HR, area managers, and subject matter experts to identify training needs, learning objectives, and program content
Stay informed about industry trends, leadership development practices, and emerging technologies to enhance program offerings
Partner with external vendors, consultants, and educational institutions to leverage best practices and resources in leadership development
Cultivate a culture of collaboration and partnership among project team members, promoting open communication and knowledge sharing
Solid organizational, time management, and prioritization skills
Able to manage multiple tasks simultaneously and thrive in a complex, fast-paced environment
Excellent facilitation, communication, and presentation skills, with the ability to engage and inspire diverse audiences
Demonstrated ability to build relationships, influence stakeholders, and work effectively in a collaborative team environment
Capable of managing all aspects of training development from creation to completion
Excellent verbal and written communication skills
3 years’ experience in designing, delivering, and evaluating leadership development programs
Strong understanding of adult learning principles, leadership theories, and best practices in training and development
Analytical mindset with the ability to measure the impact and investment of training programs
Proficiency in Microsoft Office Suite and learning management systems (LMS)
Certification in leadership development or coaching (e.g., Maxwell, DISC Communication Styles)
Proven experience in training or education
Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a Master’s degree preferred
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
Job Posting Segment:
Park OpsJob Posting Primary Business:
Experience Integration (WDW)Primary Job Posting Category:
Project/Program Management GeneralistEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Lake Buena Vista, FL, USAAlternate City, State, Region, Postal Code:
Date Posted:
2026-04-24