Wolters Kluwer

Lead Technology Product Manager - AI & Healthcare

USA - Waltham, MA Full time

Lead AI Healthcare Product Manager

*** This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location. ​***

Healthcare is complex, and meaningful change requires products built with clinical insight, empathy, and responsible AI. At Wolters Kluwer, we combine medical expertise with modern AI to help clinicians deliver better, more efficient care. We’re hiring a Lead AI Product Manager to lead the next stage of UpToDate Expert AI, partnering with clinicians, engineers, and business leaders to shape solutions that improve real-world care.

We’re looking for a strategic product manager who combines curiosity with strong customer engagement skills—someone who partners with clinicians and customers early to uncover needs, translate insights into clear product direction, and guide innovative AI features from concept to scale.


Responsibilities:

Product Strategy & Direction

  • Partner to shape and influence the vision and roadmap, driving alignment with OKRs and ensuring strong product-market fit and measurable outcomes.
  • Define and drive product OKRs; communicate progress through insights and data.
  • Identify new use cases and workflow opportunities that expand product value.
     

Clinical Discovery & Workflow Insight

  • Engage directly with clinicians and customers early in the product lifecycle to validate ideas and ensure solutions meet real-world needs.
  • Translate clinical insights into actionable product requirements.
  • Partner with health systems and EHR vendors to understand integration pathways.
     

AI Product Development

  • Guide AI features from concept to launch, shaping problem definition and solution design.
  • Define evaluation, safety, and monitoring needs for responsible clinical AI.
  • Collaborate with clinical, data science, and engineering teams on model lifecycle needs.
     

Execution & Cross-Functional Leadership

  • Align engineering, design, clinical, and business partners around priorities.
  • Build feedback loops and metrics into products; iterate using data insights.
  • Maintain consistent user engagement to validate product decisions.
     

Integration, Partnerships & GTM Support

  • Collaborate on future integration opportunities to enable seamless workflows as the product evolves.
  • Support product marketing with positioning, messaging, and customer materials.
  • Identify partnerships that strengthen interoperability or accelerate adoption.
     

Performance & Continuous Improvement

  • Define and track core metrics across engagement, reliability, and clinical impact.
  • Monitor usage trends to guide improvements and scaling decisions.


Qualifications:

  • 5+ years product management experience in AI, healthcare, or enterprise SaaS.
  • Proven success leading products from 0→1 in complex or regulated environments.
  • Strong understanding of clinical workflows and provider pain points.
  • Experience with user discovery, product analytics, and hypothesis-driven development.
  • Excellent communication with clinicians, executives, and technical teams.
  • Ability to simplify ambiguity and drive clarity across teams.
     

Preferred

  • Technical fluency in AI/ML, LLMs, NLP, and cloud environments.
  • Experience with knowledge management or structuring complex information for usability.
  • Familiarity with HIPAA, SOC 2, HITRUST, MDR/IVDR.
  • Experience designing or interpreting experiments and pilots.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $145,500 - $203,900