Department of State

Lead Support Services Specialist

Washington, District of Columbia Full time

Lead Support Services Specialist

Department: Department of State

Location(s): Washington, District of Columbia

Salary Range: $143913 - $187093 Per Year

Job Summary: This position is in the Office of the Executive Director for the Under Secretary of Economic Affairs (E/EX). The Bureau promotes a strong American economy by leveling the playing field for American companies doing business in global markets attracting foreign investors to create jobs in America, and deploying economic tools to deny financing to terrorist, human rights abusers, and corrupts officials.

Major Duties:

  • Advises on the management of the Bureau's general services support functions, ensuring that programs and priorities are aligned with the Department's mission, vision, values, and plans.
  • Leads team research using different qualitative and quantitative methods to find ways to improve how the team works and the quality of their results.
  • Provides guidelines, references, and information, and communicates current knowledge to answer team members' questions about applicable laws, policies, and directives.
  • Prepares reports and maintains records of work accomplishments and administrative information as required. Coordinates with the Administrative Service Chief.

Qualifications: Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication. Examples of qualifying specialized experience include: Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures. Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization. Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc. Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to ensure the efficient operation of an organization. Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc. In addition, qualifying specialized experience must demonstrate the following: Experience managing support services programs, including areas in procurement, contract administration, property management, space management, and office services analysis. Experience performing contract management duties, such as developing Performance Work Statements (PWS), preparing Procurement Request Packages (PRP), monitoring contractor performance, reviewing invoices, and/or managing contract files. Experience leading or coordinating projects and assignments to ensure timely delivery of work products and services. There is no substitute of education for specialized experience for the GS-14 position.

How to Apply: Prepare your application in USAJOBS To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents. During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS. STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section. To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site. Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alternate Application Procedures If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.

Application Deadline: 2026-03-20