Do meaningful work with us. Every day.
At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.
Reporting to the Head of Strategic Partnerships, the Lead, Strategic Partnerships is responsible for the end-to-end ownership of our most strategic customer relationships in Hong Kong, ensuring multi-year growth, renewal health, and expansion across our portfolio.Roles & Responsibilities
1) Strategy & Leadership
Develop and implement a comprehensive, long-term account strategy for AIA in Hong Kong, ensuring alignment with their business objectives, digital transformation roadmap, and Amplify Health’s growth ambitions.
Serve as the primary liaison between AIA stakeholders in market and internal cross-functional teams, including product development, data analytics, and technology, to ensure seamless collaboration and delivery of solutions.
Identify and monitor relevant stakeholders across strategic accounts to establish new and maintain existing relationships.
Monitor industry trends and regulatory developments to proactively adjust strategies and maintain competitive advantage.
Build, lead, and coach a high-performing Key Account team, establishing career pathways and performance standards.
2) Customer Health & Adoption
Drive adoption and integration of Amplify Health’s offerings, ensuring solutions deliver measurable business value and operational efficiency in Hong Kong. Partner with Customer Success to remove friction and accelerate time-to-value.
Identify and capitalize on opportunities to expand product usage, introduce innovative capabilities, and address AIA’s evolving needs through consultative engagement.
Standardize account plans (stakeholder maps, competitive positioning, whitespace analysis, success metrics).
Translate complex technical solutions into clear business benefits for senior stakeholders, reinforcing Amplify Health’s value proposition.
4) Relationship Management
Cultivate and maintain strong, trust-based relationships with executive-level stakeholders within AIA in Hong Kong, positioning Amplify Health as a strategic partner.
Serve as a trusted advisor by providing actionable insights on emerging industry trends, data-driven strategies, and technology innovations that support AIA’s objectives.
Facilitate regular executive reviews and strategic planning sessions to ensure alignment and continuous improvement.
5) Commercial & Performance Management
Own and deliver revenue targets, growth metrics, and profitability objectives for the AIA account, ensuring sustainable business performance. Own ARR targets for strategic accounts: renewals, upsell, cross-sell, multi-product expansion, and pricing optimization.
Lead commercial negotiations, structuring agreements that balance mutual value creation with compliance to internal governance and risk management standards.
Track and report on account performance, leveraging data analytics to inform decision-making and optimize outcomes. Drive executive engagement and sponsor alignment (QBRs/EBRs), ensuring shared roadmap visibility and commitment to expansion.
6) Governance & Compliance
Ensure adherence to contract approvals, commercial policies, InfoSec requirements, and data privacy standards.
Maintain deal review rigor and executive visibility for high-value, multi-year agreements.
Minimum Job Requirements:
Over 10+ years experience in enterprise account management, with at least 5 years in a leadership role.
Proven track record of managing large, complex accounts in SaaS/DaaS or technology-driven environments.
Strong understanding of data analytics, cloud platforms, and digital transformation strategies.
Bachelor’s degree in Business, Technology or related field; advanced degree (MBA) strongly preferred.
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