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Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We are looking for a Senior Solution Engineer (m/f/d) to strategically support our customers in Germany through digital transformation. The role combines technical consulting, business consulting, and pre-sales expertise with a clear growth and hunting mindset.
The Solution Engineer acts as a Trusted Advisor for new and existing customers, helping organizations strategically leverage modern CRM platforms, data architectures, and AI-based applications — particularly Agentic AI.
The focus is on customers from the following sectors:
Technology (Software & Hardware)
Professional Services (e.g., Facility Management, Staffing Services, Auditing)
Industry experience is helpful but not mandatory. What matters most is the ability to understand complex business processes and drive technology-led transformation.
Areas of Responsibility
Strategic Customer Advisory
Advising existing customers and new logos on modern CRM architectures
Developing end-to-end solution strategies based on CRM, data platforms, and AI
Positioning Agentic AI as the next evolutionary step for customer engagement and automation
Pre-Sales & Solution Engineering
Conducting Discovery Workshops, Value Engineering Sessions, and Architecture Discussions
Developing compelling solution designs and architecture concepts
Presenting complex solutions to C-level executives, business units, and IT
Growth with Existing Customers
Identifying expansion opportunities
Supporting the account team with cross- and upsell initiatives
Building long-term trusted advisor relationships
Innovation & Thought Leadership
Translating new technologies such as AI, Data Platforms, and Agentic AI into concrete business applications
Close collaboration with Product, Partners, and Customer Success
Co-creating innovative customer engagement strategies
Ideal Candidate Profile
Experience
Several years of experience as a Solution Engineer, Pre-Sales Consultant, Solution Architect, or Technical Consultant
Ideally experience at a CRM, SaaS, or cloud software company
Alternatively, experience at an implementation partner / consulting firm with relevant project experience
Experience in customer projects involving CRM, Data, or AI is a strong advantage
Technical Competency
Understanding of modern architecture topics such as:
CRM and platform architectures
Data Integration & Data Platforms
AI-powered applications
Automation and intelligent agents (Agentic AI)
The candidate does not need to be a developer but should be able to discuss architecture decisions and clearly explain complex technical relationships.
Business Mindset
Strong customer-first mentality
Ability to connect technical solutions with concrete business value
Experience working with diverse stakeholders (Business & IT)
Personality
We are specifically looking for individuals with:
Growth and hunting mindset
Willingness to go the extra mile for customers and deals
Curiosity and eagerness to learn about new technologies
Strong communication skills
Enjoyment of teamwork and diverse team constellations
We especially welcome diverse profiles, particularly female candidates, who combine technology consulting with a strong customer focus.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.