Salesforce

Lead Solution Engineer - Public Sector

United Kingdom - London Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

 

We are looking for an exceptional Solution Engineer to join the Global Public Sector (GPS) Solution Engineering team, focused on the UKI Government segment. Based in the UK, you will serve as a trusted technical advisor to our customers — understanding their goals and challenges through focused discovery, and mapping them back to the Salesforce solution portfolio to position Salesforce as a strategic partner. You will collaborate with cross-functional teams, contribute to go-to-market strategy, and help drive opportunities to close alongside aligned sales teams.

Responsibilities:
 
  • Partner with Account Executives and cross-functional specialists to design innovative, story-driven solutions tailored to the challenges faced by Central Government and Public Sector organisations, built on the Salesforce platform.
  • Lead technical discovery and present customised demonstrations aligned with business value and solution differentiation to a range of stakeholders, from line staff through to C-level executives.
  • Contribute to RFP/RFI submissions by coordinating response themes, ownership, and co-creation of executive summaries alongside the broader account team.
  • Maintain current knowledge of the Salesforce platform through ongoing training and certifications, and participate in internal enablement, SME programmes, and cross-team collaboration.


Required Qualifications:
 
  • Experience in pre-sales, implementation, or post-sales support within enterprise technology, with strong verbal, written, and presentation communication skills.
  • Demonstrated ability to manage multiple concurrent projects and priorities in a fast-paced, team-selling environment.
  • Prior experience working with or within Central Government, Government Agencies, or Public Sector organisations.
  • Knowledge of or background in healthcare or government technology use cases.


Preferred Qualifications:
 
  • Hands-on experience with Salesforce products including Sales Cloud, Service Cloud, Health Cloud, Platform, Experience Cloud, or industry clouds such as Vlocity/OmniStudio.
  • Salesforce certifications (such as Administrator, Advanced Administrator, Sales Cloud Consultant, or Service Cloud Consultant) or demonstrable Salesforce administrator/technical experience beyond end-user level.
  • Previous experience in a pre-sales role such as Solution Engineer, Sales Engineer, Solutions Architect, or Solutions Consultant.
  • Consulting or professional services experience implementing or configuring Salesforce solutions.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.