Job Description
What is the opportunity?
Join our Commercial, Core Banking and Payments Technology (CCBPT) team as a Lead Site Reliability Engineer, where you'll play a key role in supporting our cloud and distributed environments for the SRE & Production Operations team. This exciting opportunity will challenge you to work with cutting-edge technologies, including AI and emerging innovations, and collaborate closely with development teams to deliver embedded SRE solutions. As a vital link between QE, DevOps, Development, Infrastructure, and Support teams, you'll leverage your strong technical skills to solve complex problems and drive success across multiple components and technologies. If you're passionate about tackling new challenges and developing innovative solutions, we invite you to join our team and take your career to the next level.
What will you do?
Manage a team of SREs
Automate, automate and automate – Identify, design, write and automation procedures using AI, Ansible and other relevant technologies
Support applications running on multiple platforms including OpenShift and distributed systems
Design and implement Chaos Engineering experiments and Disaster Recovery procedures to test and validate system resilience and reliability
Establishing and monitoring SLO and supporting SLIs for various applications
Responsible for developing and establishing observability strategies for applications
Build and implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope
Provide leadership and technical support for developers and DevOps engineers
Support incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support, and release deployment requirements
What do you need to succeed?
Must-have
7+ years of experience as Site Reliability Engineer
A Bachelor’s degree in Computer Science or related technical field or equivalent practical experience
Strong Kubernetes and Cloud working knowledge with experience and understanding of CICD pipeline and DevOps / Agile Methodology
Advanced knowledge of the following SRE practices and technologies: Shell scripting, OpenShift, Linux, Dynatrace, PagerDuty, Moog, Splunk, Elastic, Ansible, Grafana, Chaos Engineering, MQ, Kafka, Windows Servers, MS SQL Server, Mainframe technologies.
Perform production support role, including off-hours support
Effective negotiation skills, and stakeholder management
Excellent communication skills
Nice-to-have
Strong knowledge in AI and building AI-based solutions
Knowledge of deploying and supporting distributed applications
In-depth hands-on experience in a variety of SRE tools (Ansible, Catchpoint)
Experience working as an SRE within the Financial Industry
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work in AI and emerging technologies
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies
#TECHPJ
#Ll-POST
Job Skills
Agile Methodology, Automation, Cloud Management, Cloud Software, Dynatrace Administration, Dynatrace APM, Group Problem Solving, IT Automation, IT Systems Integration, Mainframe Technologies, Microsoft Cloud, Microsoft Windows, Organizational Leadership, Product Services, Red Hat OpenShift, Software Development Life Cycle (SDLC), SRE Observability, System Applications, System Integration Testing (SIT), Systems SoftwareAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.