Job Description Summary
As Lead Site Reliability Engineer, you’ll partner with platform architects, security leaders, and product engineering teams to ensure a mission-critical healthcare platform operates reliably, securely, and predictably in production environments.
This role focuses on the operational reliability, availability, and security of a cloud-native application platform, with responsibility for service health, incident response, automation, and continuous improvement. The platform integrates with data and AI services owned by partner teams, and this role works closely with those teams to ensure aligned observability, clear dependency management, and stable operational outcomes.
You will operate defined service-level objectives, support incident response and post-incident analysis, reduce operational toil through automation, and contribute to the consistent application of reliability and security practices across the platform and its dependencies. Reliability and security are foundational to GE HealthCare’s mission of delivering dependable, high-quality healthcare technology.
Job Description
Key Responsibilities
Reliability Engineering
- Operate and support defined SLIs, SLOs, and error budgets for application services, APIs, and runtime infrastructure.
- Monitor system health and participate in incident response to restore service and minimize impact.
- Contribute to post‑incident reviews, including failure analysis, documentation, and corrective actions.
- Build and maintain observability artifacts such as dashboards, alerts, and runbooks.
- Reduce operational toil through automation and infrastructure improvements.
Platform & Security
- Implement and operate platform security controls, including identity integration, access control, encryption, network protections, and secrets management.
- Support integrations with shared enterprise services and coordinate with partner teams on operational dependencies.
- Assist with security, compliance, and audit-readiness activities, including evidence collection and remediation tracking.
Collaboration
- Work closely with application teams, platform engineers, DigiOps, and partner organizations.
- Participate in design and code reviews with a focus on operability, reliability, and security.
- Communicate clearly regarding ownership, escalation paths, and issue resolution.
Continuous Improvement
- Improve operational practices through enhanced automation, documentation, and standard procedures.
- Maintain and contribute to runbooks, service manuals, and onboarding materials.
- Apply and grow knowledge of Site Reliability Engineering best practices.
Compliance & Customer Focus
- Follow established security and privacy controls in accordance with healthcare regulations (HIPAA, GDPR).
- Partner with operations and customer-facing teams to support incident resolution and improve reliability outcomes.
Required Qualifications
- Bachelor’s degree in Computer Science or a related field.
- 3–5 years of experience in site reliability engineering, platform operations, or software engineering supporting production systems.
- Experience supporting workloads on cloud platforms, including monitoring, alerting, and incident response.
- Hands-on experience with Infrastructure as Code, CI/CD pipelines, and operational tooling.
- Working knowledge of Java and/or Python and distributed or service‑oriented architectures.
- Experience operating security controls in regulated environments.
- Strong communication and collaboration skills.
Preferred Qualifications
- Experience supporting SLO-based reliability models for platform or SaaS services.
- Familiarity with regulated software delivery environments and audit processes.
- Experience collaborating across multiple teams supporting integrated systems.
- Familiarity with healthcare technology environments or data‑driven platforms.
Eligibility Requirements
- Must be legally authorized to work in the United States.
- Visa sponsorship is not available for this position.
Additional Information
Work/Life Balance: Flexible schedules supported with a focus on sustainable operations and reliability outcomes.
Mentorship & Career Growth: Ongoing learning and skill development supported across GE HealthCare.
Inclusive Culture: GE HealthCare is committed to fostering an inclusive, collaborative, and innovative work environment.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
For U.S. based positions only, the pay range for this position is $141,680.00-$212,520.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No