Lead Salesforce Product Owner
Division: Data, Technology and Innovation
Department: Digital Systems
Salary: National (Edinburgh and Leeds) ranging from £72,100 to £100,000 and London from £79,300 to £110,000 (salary offered will be based on skills and experience)
This role is graded as: Technical Specialist - Regulatory
Your recruitment contact is Benjamin via benjamin.paulon@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
The Data, Technology and Innovation division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.
The Digital Systems team delivers the systems that enable the FCA to be a more effective and smarter regulator.
Role responsibilities
Serve as a primary point of contact for FCA-related products, ensuring effective communication and support
Collaborate closely with a forward-thinking team to leverage agent force data cloud and emerging agentic AI capabilities, driving innovation and delivering impactful solutions
Lead proof-of-concept initiatives and rigorous testing of new technologies to ensure successful rollout, to maximise the use of advanced technology across the organisation
Monitor team capacity and align workloads with corporate objectives, maintaining efficiency and balance and oversee multiple Scrum Teams, managing demand and allocating resources to meet organisational priorities
Provide financial oversight on large technical projects, supporting project managers to keep technical delivery within budget
Skills required
Minimum:
Proven experience of Salesforce core products and functionality, supporting projects requiring Salesforce capability
Prior experience in service management with a track record of implementing DevOps practices effectively
Proven experience managing multiple Scrum teams alongside product owners and product managers, ensuring delivery alignment
Essential:
Solid understanding of product delivery, planning, estimation and risk management approaches
Demonstrated ability to engage and influence stakeholders at all levels, using collaborative methods to foster innovation and build strong working relationships
Skilled in problem-solving and sound decision-making, with experience in restoring functionality and delivering practical solutions
Expertise in shaping product roadmaps, leading discovery phases and supporting the growth of individual and team capability
Commercially astute, with experience in supplier negotiations, cost optimisation and clearly communicating trade-offs that affect the wider organisation
Logical and pragmatic leader with strategic thinking skills and experience working with Salesforce or similar CRM platforms
Benefits
28 days annual leave plus bank holidays
Hybrid model with up to 60% remote work
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits, and our recruitment process as a whole visit our benefits page.
Our values & culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timeline
Advert Closing: Midnight 24 November (please apply by 11.59pm 23 November)
CV Shortlist: 28 November
Interviews: First stage 04 - 05 December and final interview 12 - 15 December
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.