Department of the Navy

LEAD REGIONAL EMERGENCY RESPONSE DISPATCHER (OA)

Washington Navy Yard, District of Columbia Full time

LEAD REGIONAL EMERGENCY RESPONSE DISPATCHER (OA)

Department: Department of the Navy

Location(s): Washington Navy Yard, District of Columbia

Salary Range: $63940 - $83119 Per Year

Job Summary: You will serve as a LEAD REGIONAL EMERGENCY RESPONSE DISPATCHER (OA) in the Operations Program Department of HDQTRS NDW.

Major Duties:

  • You will lead three or more Emergency Response Dispatchers in completion of Dispatch Center's daily written instructions, reference materials, etc.
  • You will operate a central computerized phone system console (e.g., multi-line 911 systems, reverse 911 system, other equivalent communication device) to interpret and relay emergency information.
  • You will assess priority based on facts provided by caller to ensure sufficient emergency services are dispatched.
  • You will instruct callers using Emergency Medical Dispatch (EMD) card sets on how to administer temporary lifesaving procedures until emergency personnel arrive.

Qualifications: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1)Operating various systems such as Computer Aided Dispatch (CAD) System, radio equipment, trunking radio and talk group systems, Enhanced 911 telephone systems and fire and security alarm systems to respond/communicate to law enforcement, fire, medical, hazmat emergencies; 2) Processing multiple requests (e.g., communicating with emergency caller while communicating with police or fire dispatch) for emergency services simultaneously; 3) Coordinating emergency responses in accordance with inter-agency procedures and installation organizations; and 4) Making workload adjustments to improve services rendered as incidents/emergencies occur. Note: This information must be supported in your resume to be considered for this position. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

How to Apply: Click the Apply Online button to create an account or log in to your existing USAJOBS account. To apply for this position, you must provide a complete Application Package which includes: 1. Complete resume with relevant experience, job title, duties and accomplishments. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. 2. Supporting documentation Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Your complete application must be received by 11:59 pm Eastern Standard Time (EST) on 03/18/2026. Applications received after 03/18/2026 will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed. NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: https://mydon.usajobs.gov/Account/Login select Application Status, and click on the more information link under the application status for this position. Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately. You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.

Application Deadline: 2026-03-18