Lead Product Manager – User Design (UX) & Data BSA/AML

About this Role:

Wells Fargo is seeking Product Design Lead – BSA/AML Data & Experience Design

Shared Services Operations (SSO) is seeking a Product Design Lead to transform how teams experience and manage BSA/AML and client reference data workflows. This role focuses on the intersection of data, design, and compliance, creating human-centered solutions that bring clarity and efficiency to complex regulatory processes.

The ideal candidate combines strong design acumen with a deep understanding of operational systems and the data that powers them—helping SSO deliver intelligent, scalable, and compliant customer data experiences.

A hands-on designer who bridges data and experience. You think in systems, not screens - understanding that well-designed data journeys are the foundation of strong compliance. In SSO, you’ll help reimagine how Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and client data operations work: more unified, transparent, and efficient by design

In this role, you will:

• Partner with Product, Data, and Operations teams to align user experience with data quality, lineage, and governance standards across client reference data domains.
• Apply design thinking to map end-to-end compliance journeys—identifying pain points, redundancies, and automation opportunities.
• Simplify how users interact with Artificial Intelligence (AI) driven and data-enabled platforms, ensuring transparency, explainability, and confidence in decision-making.
• Experience in blue printing and systems architecture design.
• Contribute to a unified experience framework and design system that supports consistency across all SSO compliance and data products.
• Embed agile design practices into product delivery—prototyping, testing, and refining based on real user feedback.
• Develop measurable outcomes linking design improvements to operational gains in accuracy, cycle time, and data integrity.
• Collaborate with data stewards, modelers, and compliance partners to translate regulatory and data requirements into practical, user-centered design solutions.
• Design intuitive tools and workflows that enhance BSA/AML functions such as onboarding, Know Your Customer (KYC), Customer Due Diligence (CDD), and transaction monitoring.

Required Qualifications:

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:  

• 5 years of experience in product, User design (UX), or service design, ideally within financial services or compliance environments.
• Strong grounding in design thinking, journey mapping, and agile delivery.
• Ability to interpret data structures, operational pain points, and user behaviors to inform design choices.
• Proven ability to design complex data workflows and internal enterprise tools.
• Familiarity with Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Know Your Customer (KYC), and client reference data processes and systems.
• Excellent communication skills with both technical and business audiences.

Job Expectations:

 

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Candidate must reside within a reasonable commute to a location listed in the posting

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$119,000.00 - $187,000.00

Posting End Date:

1 Dec 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.