Lead Product Manager - Integrated Health Patient Experience

Become a part of our caring community and help us put health first
 

The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial.

As a Lead Product Manager, you will be a key driver of our Integrated Health strategy, shaping and delivering seamless, patient-centered experiences across the enterprise. This role is responsible for defining and executing integrated solutions that connect care delivery, pharmacy, home health, and insurance into a cohesive ecosystem, ultimately improving outcomes, reducing friction, and creating measurable value for patients and the organization.

You will lead the end-to-end product lifecycle, from strategic vision and concept development to pilot execution and scaled deployment. A critical component of this role is designing and running test-and-learn initiatives and pilots that validate new experience models, leveraging data-driven insights to inform enterprise adoption. Success will require deep collaboration with business units across Primary Care, Home Health, Pharmacy, and Insurance, ensuring alignment with clinical, operational, and financial objectives.

Key Responsibilities

• Strategic Leadership: Define and champion the integrated health product vision, aligning with enterprise priorities and patient experience goals.

• Product Development: Lead ideation, design, and development of integrated solutions that span multiple business units and care settings.

• Innovation & Experimentation: Design and execute pilots and test-and-learn programs to validate new experience models, measure impact, and inform scale decisions.

• Cross-Functional Collaboration: Partner with clinical, operational, and technology teams to ensure solutions meet patient needs and deliver measurable value.

• Performance Monitoring: Track solution performance post-launch, leveraging feedback and analytics to optimize experiences and outcomes.

• Executive Influence: Advise senior leadership on integrated experience strategies, providing insights that shape enterprise decision-making.

• Customer-Centric Approach: Ensure solutions are grounded in patient insights and deliver tangible improvements in access, engagement, and satisfaction.

What Success Looks Like

• Proven ability to translate strategic vision into actionable product roadmaps.

• Demonstrated impact through pilots that lead to enterprise adoption and measurable improvements in patient outcomes and organizational value.

• Strong partnerships across business units, driving alignment and shared accountability for integrated experiences.

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree

• Previous experience in healthcare industry, preferably in the managed care or provider sector

• A minimum of two years experience applying Human Centered Design processes

• A minimum of three years product management experience

• Experience in building out and managing frameworks

• Excellent in building and cultivating relationships with key business partners and stakeholders across organizational levels

• Solid research, analytical, critical thinking and creative problem solving skills

• Ability to interpret the needs of the organization and communicate actionable insights through analytics

• Highly collaborative, flexible, team oriented working style

• Structured and logical thinking; ability to identify and assess business problems and then develop strategic, analytical, and financial frameworks to conduct analysis.

Preferred Qualifications

• Master's degree in Public Health or MBA or requisite experiences.

• Data curious approach to work with the proven ability to synthesize and summarize complex and/or voluminous content into clear, concise and actionable communications

Additional Information

• Remote role

• Preferred work hours: EST or CST 

• Quarterly travel to CenterWell markets is anticipated

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$126,300 - $173,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 01-02-2026

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.