About OneMain Financial
OneMain Financial is the largest non-bank lender in the U.S., serving millions of customers with responsible, transparent credit solutions. We are a digital-focused company transforming how customers interact with financial products and how our teams deliver those experiences.
About the Digital Team
The Digital team is focused on modernizing our platforms and transforming both customer and team member experiences. A key initiative within this effort is Catalyst, a multi-year transformation to modernize our core origination and servicing platform and enable scalable, efficient, and intuitive workflows.
About the Role
We’re seeking a Lead Designer, User Experience Design to play a critical role in shaping experiences within Catalyst. This is a senior individual contributor role focused on designing complex, end-to-end workflows that support internal users across the loan lifecycle.
You will partner closely with Product, Engineering, and business stakeholders to translate complex systems into intuitive, scalable experiences. This role combines strong execution with ownership, requiring the ability to influence decisions, simplify complexity, and deliver measurable outcomes.
Key Responsibilities
Design and deliver end-to-end user experiences across complex operational workflows
Simplify highly integrated systems into intuitive, efficient, and scalable designs
Drive measurable outcomes through data-informed design decisions and iteration
Partner with Product, Engineering, Risk, and Operations to influence decisions and align on solutions
Design within a regulated environment, balancing usability with compliance requirements
Contribute to and extend design systems to ensure consistency across experiences
Ensure accessibility and inclusive design standards are met
Requirements
Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience)
7+ years of experience in Product Design, UX Design, or related fields
Proven experience designing end-to-end experiences across complex systems or workflows
Strong systems thinking and ability to simplify complex problems
Experience influencing product and engineering decisions in cross-functional environments
Experience working in Agile or similar delivery models
Strong communication and stakeholder management skills
Experience using AI-powered tools in day-to-day design work and applying sound judgment to identify where AI can add meaningful value to user experiences and team workflows.
Preferred Skills
Experience designing internal tools, operational platforms, or workflow-based systems
Experience in financial services or other regulated industries
Experience working within platform-based ecosystems
Familiarity with AI-powered tools or emerging technologies
Location
This role is Hybrid. You should be located within a commutable distance to our office located in Baltimore, MD, with expectations of being in the office Tuesday, Wednesday and Thursday.
Salary
Target base salary range for Baltimore, MD is $150k-$165k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.