Lead Product Designer, Salesforce Automation

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Position Overview

We're hiring a Lead UX Designer to define and drive the end-to-end product experience for Salesforce Automation and workflow experiences. This role combines strategic product thinking, UX expertise, and design systems knowledge to create scalable, consistent automation experiences that deliver significant business value. 

Key Responsibilities

Product Strategy & User Outcomes

• Define the product experience vision and design direction for key automation features and user workflows.
• Manage the design process from discovery and ideation through launch and iteration.
• Collaborate directly with Product Managers and Engineers to translate business goals and customer needs into concrete, actionable product requirements.
• Create thoughtful, well-crafted solutions that simplify platform complexity and deliver measurable user and business outcomes.

Design Excellence & System Evolution

• Lead the creation of scalable user experience designs that deliver high quality across teams and initiatives.
• Evolve the Automation design system in Figma, including components, patterns, and workflow-specific element best practices.
• Work closely with front-end engineers to ensure design quality and consistency in production.
• Build coherence and consistency across automation experiences while maintaining design system governance.

Cross-Functional Partnership & Communication

• Act as a bridge connecting design, product, engineering, and automation platform teams.
• Proactively scope, plan, and prioritize work across projects using shared standards and stakeholder input.
• Collaborate with user research teams to deliver user-driven research initiatives to validate design decisions.
• Define and align user experience with business goals by structuring ambiguous efforts and measuring progress.

Leadership & Influence

• Mentor design team members on product thinking, design systems, and best practices.
• Present ideas and perspectives that align stakeholders, build trust, and secure cross-functional agreement.
• Craft compelling narratives that connect strategy, context, and user needs to influence direction and foster momentum.
• Advocate for accessibility and inclusive design, encouraging prioritization of accessible features.

Required Qualifications

Experience

• 7+ years of relevant design experience, with a demonstrated track record in product strategy and systems governance.
• Experience leading design strategy for complex, platform-level products.
• Significant practical experience with design systems creation, implementation, and governance.
• Technical Skills
• Advanced proficiency in Figma, including component creation, auto-layout, variants, and design token management.
• Familiarity with front-end development principles (HTML, CSS, JavaScript fundamentals) to effectively collaborate with engineering partners on feasibility.
• Experience with design system governance, documentation tools, and version control.

Design & Leadership

• Comprehensive understanding of user-centered design methods and best practices.
• A portfolio demonstrating the definition and launch of successful product features that delivered measurable outcomes.
• Demonstrated leadership behaviors that inspire teams and build trust with stakeholders.
• Strong communication and active listening skills.
• Experience using analytics and user research to inform design decisions.

What You'll Work On

• Product strategy and experience flows for automation capabilities.
• Automation and Builder interfaces, process visualization, and workflow experiences.
• Automation component libraries and design patterns.
• Accessibility standards implementation across all automation touchpoints.
• Global design patterns that work across markets and languages.
• At Salesforce, you'll work on strategic product initiatives that power automation experiences used by millions of business users worldwide. You'll make administrators more successful, workflow creation experiences more delightful, and developers' implementations more efficient.

Application Requirements

Submit a résumé with portfolio links showcasing strategic product case studies that demonstrate measurable impact and management of end-to-end product experiences. Submissions without portfolios will not be considered.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000.

For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.