Shopback

Lead, Payment & Fraud Operations

Kuala Lumpur, Malaysia Full Time

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

Your Role
ShopBack is achieving rapid growth in its core products while, in parallel, breaking new ground with the development of new product lines and strategic initiatives. We are looking to bring on board a Payment and Fraud Operations Lead — someone who is passionate about fighting fraud and online affiliate abuse, identifying new trends and typologies across both domains, and implementing strategies to mitigate these risks.
This individual should be naturally curious and passionate about risk prevention: if something seems off, you want to investigate what’s going on and solve root problems.