Lead Patient Transporter

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Lead Patient Transporter

Location

Euclid

Facility

Euclid Hospital

Department

Patient Transport-Euclid Hospital

Job Code

N16000

Shift

Days

Schedule

3:00pm-11:30pm

Job Summary

Job Details

Join Cleveland Clinic Euclid Hospital and experience world-class healthcare at its best. Cleveland Clinic Euclid Hospital offers a complete continuum of care, including emergency services, rehabilitation and outpatient care. Here, you will work alongside a team of dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

  

As a Lead Patient Transporter, you will be responsible for delivering exceptional service to our patients and support for team members, ensuring smooth and efficient daily operations. This position works closely with management to advance organizational objectives and supports the achievement of departmental goals for staff and supervisors. Responsibilities include coordinating and performing a variety of tasks related to the safe and timely transportation of patients and equipment.

A caregiver in this position works evenings from 3:00 p.m. – 11:30 p.m. with every other weekend rotation and holiday requirements. 

A caregiver who excels in this role will:  

• Monitors employees in daily operations.
• Provides orientation, education and training for new hires.
• Develop effective team environment. Encourages and supports morale building activities and positive attitudes.
• Communicates with employees and provides orientation on policies. Analyzes workflow and procedures.
• Identifies opportunities to improve productivity, quality and effectiveness of processes.
• Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds as requested to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment. With assistance, transfer patients to or from beds, wheelchairs or stretchers as needed.
• Transports patients to hospital lobby and open doors during the patient discharge process.
• Approaches, greets and offers assistance and direction to patients and visitors in the hospital environment.
• Communicates to nursing personnel, clinician, technician or receptionist of patient's arrival and departure.
• Verifies correct patient identification by comparing information from pager to patient wristband; obtains correct medical chart; verifies proper mode of transportation and confirms standard precautions.
• Disinfects and maintains par levels of equipment throughout the hospital.
• Identifies malfunctioning ambulatory equipment and reports to appropriate department for repair or replacement.
• Rounds throughout the hospital environment for departmental equipment and delivers to the appropriate staging area.
• Collects pertinent information and reports patient complaints to the appropriate clinician/Supervisor/Manager.

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED and two years of experience as a Patient Transporter in a medical setting or experience in a hospital setting with patient throughput systems OR Associate’s Degree
• Successfully complete training in the applicable Patient Transport software application within 30 days. This includes Patient Transport and Reporting module.
• Complete three months of on-the-job training to learn multiple hospital and clinic locations, special procedures, patient and safety emergency procedures and proper body mechanics to safely move patients.  

Preferred qualifications for the ideal future caregiver include:  

• Associate’s Degree

Physical Requirements:

• Requires handling of patients, manual and finger dexterity and eye/hand coordination.
• Requires normal or corrected vision and hearing to normal range.
• Requires working with some exposure to communicable disease.
• Successful completion of body mechanics training within 30 days of hire. ​

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.