Saint Alphonsus Health System in Boise, ID is looking for an energetic and organized Lead Patient Registration Specialist to join the team at the Boise Emergency Department!
As the Lead Patient Registration Specialist, you will support the workflow and overall function of the Patient Registration department. The job duties are extended to include delegation to team members and policy/process improvement. You may also assist with the hiring process, orientation, and training for the team. You will work closely with the manager to maintain the most effective and efficient operations for the department. The Lead collaborates with leadership/partners to ensure that the department is reaching operational and performance goals and all customer needs are being met at a high standard.
POSITION DETAILS: This Full-Time position will work Monday – Wednesday from 8:00AM – 8:30PM. This position will support the patients and team members of the Boise Emergency Department Registration Staff. The Boise ED is located at 1055 N Curtis Rd, Boise, ID 83706.
MINIMUM QUALIFICATIONS:
High school graduate or equivalent / GED
Minimum of three (3) years’ experience with competency in patient access, pre-service & / or registration
experience.
Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.
ESSENTIAL FUNCTIONS:
Coordinate workflows and patient flow to ensure smooth operations and timely service.
Lead and mentor team members, including onboarding and ongoing education.
Develop and maintain policies, procedures, and records for patient access and department processes.
Provide operational support across Patient Access areas such as registration, scheduling, and financial clearance.
Manage data and utilize multiple systems while ensuring confidentiality and compliance.
Identify improvement opportunities and lead solutions to enhance efficiency and patient experience.
Communicate goals, standards, and expectations clearly while fostering trust and collaboration.
Ensure compliance and maintain a safe, organized work environment aligned with regulatory and Trinity Health standards.
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.