About this role:
Wells Fargo is seeking a Lead Operational Risk Officer
In this role, you will:
Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
Maintain a balance between risk mitigation and operational efficiency
Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
Design and develop the most complex testing strategies, methodologies and analyses
Consult with the business to develop corrective action plans and effectively manage change
Identify training opportunities
Design and coordinate the development of training materials and coordinate or deliver training
Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Lead project or virtual teams and mentor less experienced staff
Required Qualifications:
5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Perform highly complex analytics leveraging data across areas such as Risk & Control, Operational Risk Events/Losses, Issue Management etc. and other business specific data to understand pockets of high concentration of operational risk for ORBOs team.
Build routines to proactively track and analyze key metrics and bring forward actionable insights in a timely manner.
Utilize advanced analytical techniques/decision sciences to answer complex questions by leveraging a wide array of risk and business data.
Translate highly complex analysis into simple/actionable insights and create compelling stories in power point for effective decision making.
Leverage technology tools to automate repeatable tasks to drive efficiencies/strengthen controls.
Own analytical process supporting ORBO team and ensure good documentation exists across core processes.
Build connections with the data and reporting teams across the enterprise, keep up with the data knowledge and influence data/reporting needs.
Meaningful knowledge across Enterprise Risk Management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
Understanding of specific business operations processes, products and customer interactions and where they manifest risk (e.g. Corporate & Investment Banking/ Commercial Banking/ Wealth & Investment Management)
Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders at all levels, experience and the ability to effectively manage and build relationships
Proven skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
Industry certification such as CIA/ CFSA/ CFA/ CISA/ CRISC would be an advantage
Ability to work in a dynamic environment, and adjust to changing priorities
Flexible to work across different time zones as per business requirements
Highly proactive, able to work both independently and within a collaborative team-oriented environment using sound judgment in decision-making.
Demonstrated ability to work effectively with virtual and/or geographically dispersed teams
Perform highly complex analytics leveraging data across areas such as Risk & Control, Operational Risk Events/Losses, Issue Management etc. and other business specific data to understand pockets of high concentration of operational risk for ORBOs team.
Build routines to proactively track and analyze key metrics and bring forward actionable insights in a timely manner.
Utilize advanced analytical techniques/decision sciences to answer complex questions by leveraging a wide array of risk and business data.
Translate highly complex analysis into simple/actionable insights and create compelling stories in power point for effective decision making.
Leverage technology tools to automate repeatable tasks to drive efficiencies/strengthen controls.
Own analytical process supporting ORBO team and ensure good documentation exists across core processes.
Build connections with the data and reporting teams across the enterprise, keep up with the data knowledge and influence data/reporting needs.
Meaningful knowledge across Enterprise Risk Management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
Understanding of specific business operations processes, products and customer interactions and where they manifest risk (e.g. Corporate & Investment Banking/ Commercial Banking/ Wealth & Investment Management)
Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders at all levels, experience and the ability to effectively manage and build relationships
Proven skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
Industry certification such as CIA/ CFSA/ CFA/ CISA/ CRISC would be an advantage
Ability to work in a dynamic environment, and adjust to changing priorities
Flexible to work across different time zones as per business requirements
Highly proactive, able to work both independently and within a collaborative team-oriented environment using sound judgment in decision-making.
Demonstrated ability to work effectively with virtual and/or geographically dispersed teams
Posting End Date:
12 Nov 2025*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.