Lead IT Business Analyst

Company:

Marsh Corporate

Description:

We are seeking a talented individual to join our Marsh Tech team as a Lead IT Business Analyst. This role will be based in Urbandale, IA. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role will collaborate with technical and business teams to lead the analysis, definition and delivery of API and web service integrations, ensuring seamless, scalable solutions. The ideal candidate will serve as a bridge between stakeholders and development teams while following Agile best practices.

Lead IT Business Analyst

We will count on you to:

• Lead requirements gathering and analysis for web service and API integration projects, ensuring alignment with business goals.

• Own and prioritize the product backlog; write detailed user stories and acceptance criteria.

• Develop and maintain comprehensive documentation for integrations, APIs, and business processes.

• Drive continuous improvement in Agile delivery and integration quality.

• Support the business in conducting and facilitating final acceptance tests for solutions with the user community, including development of UAT test scenarios and test scripts.

• Mentor and coach junior business analysts on best practices in requirements elicitation, Agile processes, and integration concepts.

• Help incorporate the use of AI for improved efficiencies for delivering  tech solutions to meet business goals

What you need to have: 

• 5+ years’ experience in IT or related industry

• Proficiency with API testing and documentation tools such as Postman, Swagger/OpenAPI, and API Gateway.

• Strong knowledge of web service technologies: REST, SOAP, JSON, XML.

• Demonstrated experience serving as a product owner proxy or lead business analyst in Agile teams.

• Understanding of API lifecycle management and microservices architecture.

• Strong communication skills with the ability to engage and work with team members, clients, and stakeholders to achieve the desired business outcome

• Ability to drive iterative delivery and adapt to changing priorities.

What makes you stand out?

• AI and Machine Learning integration: proficiency in identifying opportunities and integrating AI/ML technologies into business processes.

• Industry experience in insurance, or technology sectors

• Prior web development experience

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.