Department of the Army

Lead Inmate Services Clerk

Fort Leavenworth, Kansas Full time

Lead Inmate Services Clerk

Department: Department of the Army

Location(s): Fort Leavenworth, Kansas

Salary Range: $57547 - $72783 Per Year

Job Summary: About the Position: This position is located within the Military Correctional Complex and requires frequent, direct contact with inmates. This position has been designated as a primary/rigorous and is eligible for Law Enforcement (LEO) retirement coverage. The maximum entry age for positions covered under this retirement is 37 years old. For more information about the United States Disciplinary Barracks (USDB), please visit the website at http://usdb.leavenworth.army.mil/main.htm

Major Duties:

  • Serve as Lead Inmate Services Clerk, Inmate Services Branch (ISB), Directorate of Institutional Services (DIS), Military Correctional Complex (MCC).
  • Ensure the organization’s strategic plan, mission, vision, and values are communicated to the team and integrated into the team’s strategies, goals, objectives, work plans, and work products, and services.
  • Coach the team in problem solving methods and techniques, provide advice on work methods, practices and procedures, and assist the team in identifying the parameters of a viable solution.
  • As the Publications Review Official (PRO), review and evaluate material for entry into the USDB/JRCF in accordance with regulatory guideline.
  • Prepare written notification to the inmate of rejected item(s) and the reason for rejection.
  • Present rejected item(s) directly to the inmate and explains appeal process.
  • Maintain inmate funds, ensuring accounting documents are maintained in audit-ready condition.
  • Prepare a variety of financial or fund-related reports in a variety of configurations.
  • Give input in the compiling, analyzing, evaluating, maintaining, and/or developing policies, procedures, guidance, financial requirements, and/or fund documentation to maintain accountability and control of the inmate Personal Deposit Fund (PDF).

Qualifications: Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. Specialized Experience for current or former Federal employees serving on a career or career conditional appointment: One year of specialized experience which includes evaluating incoming inmate material or mail for compliance with regulations and using automated systems to maintain inmate fund accounts. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05). Specialized Experience for other than current or former Federal employees: One year of specialized experience which includes as evaluating incoming inmate material and mail for compliance with regulations; using automated systems/databases to track court cases or inmate records and assisting with processing court ordered collections for inmates. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Time in Grade Requirement for current or former Federal employees serving on a career or career conditional appointment: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05). *All applicants must meet applicable time-in-grade and specialized experience requirements within thirty (30) days after the closing date of the announcements. IAW 28 C.R.R. Part 115, Prison Rape Elimination Act, the MCC shall not hire or promote anyone who may have contact with inmates, who: has engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution (as defined in 42 U.S.C. 1997); has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or has been civilly or administratively adjudicated to have engaged in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12844755 Click the Submit Application button prior to 11:59 PM (ET) on 12/15/2025. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Application Deadline: 2025-12-15