Lead Improvement Advisor

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $37.50 - $62.00

Union Position:

No

Department Details

M-F, 8-4:30 (can be flexible on start and end times).

This position is under the Quality Department and the main focus is on regulatory and accreditation compliance. It supports and is the main point of contact for The Joint Commission survey processes, mock tracers for preparation, and other regulatory/State/CMS requirements and associated follow-ups, including conducting audits and reporting of audits. Partners with hospital Operational Leadership to ensure all required documents and data are ready for TJC Certifications.

This position is is for Marshfield and Neillsville hospitals, with travel to Neillsville approx. 3-4 times/year and as needed. On-site at Marshfield is required.

Summary

The Lead Improvement Advisor works with leadership to organize, assist, and coordinate planning and implementation of systematic, organization-wide approaches to improving outcomes. The advisor will facilitate and lead corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities.

Job Description

The Lead Improvement Advisor will support corporate and local strategic plans that achieve high impact and significant improvements in organizational performance by providing oversight to performance improvement components and activities. The advisor must have demonstrated ability in problem solving, critical thinking, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals. The responsibilities of the lead include data and project management, analytical reasoning, interpreting and evaluation of complex information, identifying patterns and essential issues, while measuring and evaluating the attainment of results. The lead is also responsible for utilizing and teaching process improvement methodologies to support informed decision making for operational efficiencies and effectiveness that align with system strategies. Knowledge of and conformance to regulatory requirements, contractual obligations, and the organizations policies is essential, along with the ability to maintain confidentiality of sensitive information. Serves as communication link and resource person regarding performance improvement and patent safety for departments and management throughout the organization. Also serves as the "go to" source for questions, acts as the subject mater expert within the quality team, and provides day-to-day direction. Understands and communicates quality and safety priorities as they relate to high reliability and value based care. Analyzes data to identify areas of opportunity for improvement efforts. Ability to write and verbally communicate in a legible and understandable manner, have strong computer skills, possess the ability to make independent and timely decisions when circumstances warrant, and possess the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public. Other desired traits of the Lead Improvement Advisor include familiarity with the basic tools of robust process improvement, work process redesign, or re-engineering, knowledge of medicine and medical terminology, and ability to work with minimal supervision. Obtains strong communication, facilitation, and presentation skills. Possesses the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public. Accepts increased complexity of work assignments, process improvement projects/initiatives that may be cross-departmental or system-wide with limited guidance. Serves as both the subject matter expert on process improvement and quality programs and mentor to team members. Expected to dedicate additional time towards Sanford patient safety strategies and culture (SAFE leader trainer, coach trainer, new staff trainer, huddle board lead, etc.) and participate in other development programming.

Qualifications

Bachelor's degree required. Master's degree preferred. If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).

Minimum of five years’ experience in operational process improvement, clinical, or healthcare management setting required.

Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) or equivalent preferred. If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Quality improvement/assurance personnel with nursing backgrounds can maintain their license without seeking additional hours based on role’s responsibilities.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.