Vanguard’s Workplace Solutions Marketing team is modernizing signal‑based lead generation to help our sales organization connect with the right prospects at the right time. As the Lead Generation Technology & Innovation Manager, you’ll set the strategic North Star and build the roadmap that turns data into action—partnering with marketing peers, IT, marketing technology, and sales enablement to deliver scalable lead‑management capabilities. You’ll champion stakeholder adoption, coach a high‑performing team, and use analytics to continuously optimize outcomes, all while elevating operational excellence and innovation across the program.
Key Responsibilities:
Formulate and implement the program's strategic direction in collaboration with Workplace Solutions Sales, ensuring alignment with organizational goals and objectives.
Define, communicate, and continually refine the program’s strategic “North Star,” translating vision into a clear, actionable, and measurable roadmap.
Partner with IT, Marketing Technology, and Distribution Enablement teams to deliver and enhance lead management and signals capabilities, driving operational efficiency and effectiveness.
Engage stakeholders across Sales and Distribution Enablement to launch and promote lead management capabilities, fostering sustained adoption and maximizing value realization.
Provide inspirational leadership, coaching, and professional development to Digital Product Owners and Project Managers, cultivating a culture of high performance and continuous improvement.
Establish and nurture trusted relationships with senior leaders and key stakeholders throughout the organization.
Collaborate with analytics teams to harness data-driven insights for ongoing program optimization and informed decision-making.
Contribute to the development of business plans, staffing models, budgets, and priority setting, utilizing data to proactively address issues and measure program success.
Maintain effective working relationships with department, division, and executive management to ensure seamless program integration.
Champion a culture of innovation by proactively driving ideation to uncover new business opportunities, rigorously assess their potential impact, and advocate for strategic investments that elevate program capabilities. Actively nurture and expand existing innovation spaces and experiences to continuously fuel transformative growth.
Oversee the planning, budgeting, and execution of technology projects, including support for user acceptance testing and successful deployments.
Drive departmental efficiency and effectiveness by establishing measurable goals, elevating standards, and implementing quality improvement initiatives.
Monitor departmental progress, assess success metrics, and participate in special projects and additional duties as required.
Qualifications:
Minimum of five years related work experience. Two years of managing a project preferred. Financial Services or function-specific experience preferred. Previous people-leadership experience preferred.
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Proven experience in program management, preferably within sales, marketing, or lead management environments.
Strong leadership and stakeholder management skills, with a demonstrated ability to influence cross-functional teams.
Expertise in developing and executing strategic initiatives that deliver measurable business outcomes.
Excellent communication and interpersonal abilities, capable of building trust with senior leaders and stakeholders.
Proficiency in leveraging data analytics for program optimization and decision-making.
Experience managing budgets, business plans, and technology project implementations.
Commitment to fostering continuous improvement and driving operational excellence.
Vanguard embraces a hybrid work model designed to foster collaboration and flexibility. This role requires working in our Malvern PA office Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. We offer comprehensive relocation assistance for eligible candidates—including support for both renters and homeowners—to help you transition smoothly to a Vanguard office location in time for your start date.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.