Lead Fraud & Risk Strategy Analyst at Toast

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.Toast is looking for a Lead Analyst for our Fraud and Risk Data Team. This role will report into our Fraud Manager, but will serve some needs of our Credit Risk Team as well. This role will be responsible for owning our team’s data strategy, providing data visualizations, and working closely with operational teams to understand monitoring needs. An ideal candidate wants to grow into a people and team leader at some point in the future to continue to grow this function.

What You Will Do:

Coordinate with the Fraud and Credit Risk Teams to understand their reporting needs, and iterate on dashboards and visualizations to allow them to track metrics to achieve their business goals
Work closely with operational teams to build monitoring and alerting to minimize gaps in our fraud and risk program
Ingest data from external vendors and coalesce with Toast data to analyze efficacy of vendors
Work cross-functionally with other data teams at Toast to ensure data availability and accuracy
Analyze large sets of transaction data to develop fraud mitigation strategy

Do you have the right ingredients?

5-8 years of experience in data analysis, experience in fraud and/or risk is a plus
Strong leadership skills and have passion to become future leaders for the teams.
Very strong SQL skills, R and Python skills and experience with Hex, Snowflake and Splunk are a plus
Data driven, with a passion for efficiency
An inquisitive nature, someone who wants to explore variances, and understand root causes
Ability to work effectively in a dynamic, changing environment and adapt while focusing on key goals and objectives with minimal oversight
Ability to work in flexible work environments and shifts/timings

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Lead Fraud & Risk Strategy Analyst

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