Lead - Facilities

Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose:

The Lead - Facilities is responsible to provide a professional, comprehensive facilities services.

Job Responsibilities:

Contract Management

• Tracking Opex (Operating Expenses) and Capex (Capital Expenditures).

• Vendor Relations & Management: Sourcing and managing contractors (cleaning, security, landscaping/greenery, multiskilled technicians), negotiating contracts, and ensuring they hit their Key Performance Indicators (KPIs).

• Procurement: Overseeing the stock levels and timely purchase of office supplies, furniture, and maintenance equipment.

Operational Oversight

• Space Planning: Managing seating charts, office moves (“churn”), and optimizing how the square footage is used.

• Health & Safety (EHS): Ensuring the building meets local regulations, fire codes, and safety standards. You’re often the one leading the “Safety Committee.”

• Help Desk Management: Overseeing the ticketing system where employees report issues.

Team Leadership

• Supervision: Leading a team of admin assistants, receptionists, or mailroom staff.

• Process Improvement: Creating Standard Operating Procedures (SOPs) so that everyone knows exactly what to do when a pipe bursts at 3:00 AM.

Qualifications:

• Graduate of any 4-year business course from a reputable learning institution, working experience at least 2 years.
• People person, customer-focus, must be willing to adapt to
  changing work schedule/shifts
• Ability to communicate effectively, verbally and in writing
• Good organizational skills. (safety awareness)
• Working knowledge of Word, PowerPoint, Excel
• Ability to make decisions independently and to work reliably and responsibly with a minimal amount of supervision

Protect yourself against job application fraud - https://bit.ly/46HnRdV

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.