Lead, Exchange Operations

About Bullish

Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange – a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices – a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights – a digital asset media and events provider and operator of Coindesk.com, a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology.

Reports to:

Head of Exchange and Custody Operations

Position Overview
We’re seeking an Exchange Operations Lead to join our team and drive the future of digital asset trading. This is a leadership role where you'll be at the forefront of our Asia operations, ensuring the seamless and secure functioning of our
NYSE-listed exchange. In this role, you'll have direct oversight of the Exchange Operations teams in Asia. You'll lead our operational team, ensuring we maintain the highest standards of governance and excellence.

The ideal candidate is a strategic leader with strong technical expertise in electronic trading and market infrastructure. You'll have a proven track record of managing complex trading platforms.

If you're ready to take on a key leadership position at the intersection of capital markets and cutting-edge financial technology, we want to hear from you.

Responsibilities:

• Exchange Operations: Lead day-to-day operations of our cryptocurrency exchange. This includes ensuring the integrity of the entire trading lifecycle, from order routing and matching to settlement, reconciliation & risk management.. You will be responsible for exchange platform configuration, management, order latency monitoring, and providing operational support for trading clients.

• Stakeholder Collaboration: Work closely with sales, institutional clients and technology teams (Product, Engineering) to launch new products and ensure the seamless operation of the trading platform. Collaborate with Finance, Risk, Legal and Compliance on regulatory matters.

• Onboarding: Oversee the end to end onboarding process, liaising with customers to understand their technical and product needs.

• Process Optimization & Automation: Drive the continuous improvement and automation of client workflows and operational processes to enhance platform efficiency, reduce risk, and scale our capabilities.

• Governance & Risk Management: Develop and enforce operational procedures and reporting to comply with regulations.. Understand key regulatory requirements regarding exchange operations (i.e. kill switch, self-crossing prevention, pre-trading checks, cyber-security, resiliency)

• Team Leadership: Lead and mentor a high-performing team of technology and operations specialists, fostering a culture of technical excellence, accountability, and continuous improvement.

Experience & Qualifications:

• Bachelor's degree in Finance, Business, Technology or a related field.

• 5+ years of experience in a trading operations, or trade support management role within digital assets, FinTech, or electronic trading.

• Deep knowledge of the cryptocurrency industry, market structure, and associated operational challenges.

• Technical proficiency and understanding of electronic trading systems, FIX protocol, APIs, and market data infrastructure is strongly preferred.

• Familiarity with risk management, digital asset custody solutions, KYC/AML and cyber-security best practices.

• Excellent leadership, communication, and problem-solving skills.

• Ability to thrive in a fast-paced, dynamic environment.

Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.