Lead Design Producer

Overview:

The Lead Design Producer owns design and research delivery across DBX (Digital Business Banking experience) and DWX (Digital Wealth Experience), ensuring work is planned, governed, and delivered with clarity from intake through launch.

This role brings structure to a complex program, enabling designers and researchers to focus on craft while building stakeholder confidence through clear planning, communication, consultation, and governance.

Primary Responsibilities:

• Lead end-to-end design and research intake, prioritization, and planning across DBX and DWX program
• Lead design sprint planning, roadmap alignment, and milestone tracking across value streams
• Track design capacity and coordinate work distribution to support balanced workloads and reliable delivery
• Establish and maintain design delivery timelines aligned to program and PI milestones
• Operate design change control processes, ensuring scope updates are reviewed, approved, and documented
• Maintain traceability between approved designs, development work, and launch scope
• Partner closely with product and engineering to assess scope changes, surface delivery risks, and support mitigation planning
• Serve as the primary design and research point of contact for product, developers, vendors, and program stakeholders
• Provide high-level- design consultation as needed to support usability, system alignment, and informed delivery decisions
• Drive design and research prioritization decisions in partnership with product

Scope of Responsibilities:

As a Lead Design Producer, you support one or more large-scale Design Programs with a focus on delivery execution, governance, and stakeholder confidence. You act as a connective layer between Design, UX Research, Product, and Engineering—driving predictability, quality, and alignment across long-running initiatives, and providing design consultations as needed for product and development teams.

Education and Experience Required:

Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 7 years of experience in design program management, design operations, UX production, or related roles or in lieu of a degree, a combined minimum of 9 years education and/or relevant work experience.

· Proven experience managing design delivery within complex, cross functional- programs

· Strong understanding of agile delivery, sprint planning, and roadmap coordination

· Experience facilitating stakeholder alignment and presenting to leadership

· Familiarity with design systems and governance models that support regulatory and risk considerations

· Experience with product design and providing high-level, rapid design consultation (including in Figma)

Education and Experience Preferred:

Core Competencies:

• Operational Leadership: Brings structure to complex programs and drives predictable delivery
• Collaborative Mindset: Partners effectively across product, design, engineering, and research
• Clear Communicator: Translates complexity into clarity for teams and executives
• Systems Thinker: Identifies patterns, dependencies, and risks across large initiatives
• Design Fluent- Operator: Respects craft and research while focusing on delivery and enablement
• Detail Oriented- Executor: Maintains accuracy across plans, timelines, governance, and documentation

Familiarity with enterprise-scale design teams, SAFe Agile, and regulated industries

Background supporting digital business banking, retail banking, or wealth banking

Experience supporting long-term-, multi-year program roadmaps

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $103,000.00 - $171,600.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America