Scheduled Hours
40
Position Summary
The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus.
OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations.
As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, view a quick message from some of our employees: https://facilities.med.wustl.edu/Careers.
Assists the supervisor with the daily routine of custodial personnel and scheduling or coverage problems. Serves as working lead to ensure that all custodial duties are performed in a high-quality manner. Maintains a safe and healthy work area for staff, visitors, and customers.
Job Description
Primary Duties & Responsibilities:
- Responds to dispatch service requests from customers and field out to the day crew personnel.
- Covers all areas daily, conducting spot checks to ensure thoroughness and quality of cleanliness.
- Instructs personnel in the proper manner of execution of responsibilities and reports daily progress to the supervisor.
- Compiles a monthly list of supplies needed and submits the order to the supervisor.
- Assists the supervisor in contacting customers to discuss problems or concerns. Handles and resolves customer complaints. Prioritizing problems or issues at times with several different customers may be necessary. Conducts tours with customers and follows up to advise on progress, etc.
- Holds group/team meetings to discuss issues of concern and follow up with employees in the absence of a supervisor. Discusses all safety issues and provides proper PPE.
- Assists the supervisor with on-the-job training for new employees across every phase of their job, including chemical and equipment use. Provides continuous training using on-the-job coaching methods for current employees. Provides training on new products and/or equipment when necessary.
- Ensures that all keys, pagers, and radios are checked in and out in accordance with procedures.
- Ensures that laundry is cleaned and distributed to all satellite offices on each shift.
- Manages moves and set-up for special events.
- Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
- Normal office environment
- 1st shift schedule is typically Monday-Friday, 7:00 AM-3:30 PM
- 2nd shift schedule is typically Monday-Friday, 2:30 PM-11:00 PM
- Alternative work schedule as a regular part of the job (shifts, evenings, weekends)
Physical Effort
- Typically standing or walking
- Typically bending, crouching, or stooping
- Exposure to chemicals
- Exposure to moving machinery
- Frequent lifting of 25 lbs or more
- Repetitive wrist, hand, or finger movement
- Ability to move to on and off-campus locations
Equipment
- Heavy equipment (buffers)
- Requires protective devices
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Custodial/Janitorial Industry (5 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Chemicals Handling, Cleaning Work Area, Customer Service, Dilutions, Equipment Maintenance, Equipment Operations, Organizational Commitment, Professional Integrity, Safety Procedures, Sound Judgment, Strive for Excellence, Teamwork, Working Independently
Grade
G07-H
Salary Range
$19.29 - $29.91 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.