Lead Commercial Operations Analyst

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Note - TPG Capital, a global alternative asset management firm, recently acquired Sabre Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Sabre Hospitality business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be supporting Aven Hospitality, which is now owned by TPG. Further information about the transition of Sabre Hospitality Solutions employees to TPG legal entities will be shared as we progress. 

Aven Hospitality is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Working in the Aven Hospitality’s Enterprise Architecture team gives you opportunities to develop your technical, business and intercultural skills, cooperating with people from all over the world. Aven Hospitality is growing and is rapidly expanding both its product and geographic footprint. Aven Hospitality has a comprehensive suite of best-in-class products that empower hotels and hotel chains to better market and sell their products, as well as manage the guest experience.

Team Description

The Lead Commercial Operations Analyst Sales Incentive Administration & Analytics is a lead‑level individual contributor role with end‑to‑end ownership of Sales Incentive Plan (SIP) administration and complex commercial analytics. This role acts as a trusted partner to senior commercial, finance, and executive leaders, accountable for both high‑quality execution and clear, defensible insights.

This role requires strong executive presence, sound judgment, and the ability to operate independently in high‑visibility environments. The Lead Analyst must be comfortable handling scrutiny around incentive outcomes and quickly translating complex, multi‑variable analyses into clear, executive‑ready narratives.

The Lead Analyst sets the standard for operational rigor, analytical credibility, and ownership within Commercial Operations and is expected to ramp quickly, take on ambiguity, and deliver with minimal direction.

Role and Responsibilities

Sales Incentive Plan Administration

• Own end‑to‑end administration of Sales Incentive Plans, ensuring accurate calculation, validation, and timely payouts.
• Maintain and govern incentive documentation, payout logic, rate tables, accelerators, caps, and policy rules.
• Serve as a primary point of accountability and escalation for incentive calculations, exceptions, and disputes.
• Partner with Finance, HR, Deal Desk, and Sales leadership to align incentive rules with bookings, renewals, pricing, and revenue recognition.
• Maintain audit‑ready documentation of incentive logic, assumptions, approvals, and changes.
• Support incentive budgeting, forecasting, accruals, and variance analysis.

Analytics & Executive Support

• Build and maintain models for incentive plan design, quota setting, and scenario analysis.
• Analyze performance to assess plan effectiveness, earnings distribution, and alignment to business objectives.
• Provide high‑impact analytical support for planning cycles, forecasts, performance reviews, and executive readouts.
• Translate complex analysis into clear insights, risks, and recommendations for senior stakeholders.
• Contribute to the evolution of Commercial Ops processes, tooling, and governance standards.

Qualifications and Education Requirements

• 7+ years of experience in Finance, Sales Ops, RevOps, Finance, or Commercial Strategy.
•  Leading complex analytical and strategic commercial initiatives, with a strong track record of working directly with senior executives, building business cases, and presenting clear, data‑backed recommendations.
• Experience operating at a lead / Lead individual‑contributor level, owning complex, high‑impact workstreams with minimal oversight.
• Advanced, Lead‑level Excel expertise, including complex modeling, scenario analysis, and structured data validation to support executive decision‑making.
• Strong working knowledge of BI and reporting tools (e.g., dashboards, performance reporting, executive readouts) and the ability to translate outputs into business insights.
• Proficiency across the Microsoft suite (Excel, PowerPoint, Word, Outlook), with the ability to produce clear, executive‑ready materials quickly.
• Strong executive presence and credibility; able to confidently explain incentive outcomes, trade‑offs, and risks under scrutiny.
• Proven ability to translate complex, multi‑variable analysis into clear, concise executive narratives, quickly and effectively.
• High resilience and thick skin; comfortable operating in high‑pressure, high‑visibility environments.
• Strong operational rigor and ownership mindset, with a bias toward accuracy, auditability, and repeatable processes.
• Ability to ramp quickly, learn independently, and take on ambiguous projects without hand‑holding.
• Excellent written and verbal communication skills.

Preferred

• Experience serving as a go‑to expert or escalation point for commercial insights and analytics.
• Background in B2B SaaS, technology, transactional and/or subscription‑based businesses.
• Exposure to Salesforce.com and incentive compensation tools.
• Experience supporting planning cycles, quota setting, or commercial forecasting.

Benefits

• Work in modern Zonamerica campus alongside all the amenities it has to offer!
• Annual Performance bonus plans
• Development opportunities in country or globally
• We offer a competitive private health insurance for employees and eligible children 
• Extra Paid Time Off (5 extra days each year) 
• 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers) 
• Daily meal allowance
• Life Insurance 
• Corporate Social Responsibility opportunities
• Recognition and acknowledgement programs
• Fun employee engagement and development events

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.