Summary:
Provides highest level of program/portfolio management expertise and consultation to the business in order to meet Field Function department, cross-department and enterprise wide goals. Plans, monitors and manages internal business programs from initiation through rollout and ongoing program management. Accountable for aligning one or more large, complex business programs consisting of multiple efforts and/or programs supporting strategic corporate initiatives.
Program Management includes managing multiple different projects within a program / portfolio which incorporate multiple larger initiatives and overseeing programs / portfolios and initiatives which are ongoing.
Primary Duties & Responsibilities:
- Independently leads large, complex, and multi-faceted programs or portfolios. Responsible for establishing appropriate program governance model, managing scope, risk, business value, schedule and budget. Programs / Portfolios may include technology and digital components.
- Defines, maintains, and revises program objectives and deliverables; accountable for defining the program structure and creating a single, unified plan to deliver on program objectives. Manages programs to ensure appropriate allocation of resources according to program objectives, specifications, deliverables, and changes.
- Accountable for building and motivating team members and influencing them to take positive action and accountability for their assigned work. Accountable for identifying and resolving issues and conflicts within the team at a portfolio/program level.
- Drives for clarity on program objectives, priorities, and measures. Develops solutions/recommendations to unique and complex problems and ensures program solutions are consistent with organizational objectives. Identifies, assess, and mitigates program risks and issues and removes impediments.
- Responsible for working with business stakeholders to define OKRs and measures, facilitate measurement, and accurately report on results.
- Develops strong relationships with business clients to manage program delivery expectations and implementation. Manages the resources and vendors assigned to program by verifying progress and removing obstacles.
- Makes connections across teams and workstreams to drive identification and facilitation of inter-dependencies.
- Responsible for gathering and delivering metrics required by the program. Uses data to make successes and challenges visible, and to drive insights and action plans to continually adjust and pursue program goals. Leveraging tools and techniques to enable end-to-end value delivery and the best ongoing rollout and ongoing experience.
- Applies extensive business acumen in depth and breadth of industry, and company initiatives, products complexities, in order to incorporate knowledge into program objectives.
- Uses extensive knowledge of program management and business requirements to understand the key business drivers as they relate to the programs. Conduct complex analysis to identify scope and nature of program deliverables; programs are intended to solve a department or business need.
Qualifications:
- Bachelor’s Degree with an emphasis in, Business, Project Management or related field preferred OR a significant amount of directly-related work experience beyond the minimum required for the position
- Minimum 7 years of related experience; diverse project or program management experience to include analysis, design, documentation, project/support management.
- Experience with leading business strategy definition, business journey mapping, and business process design
- Ability to work with general direction to scope, plan and manage cross-department or multi-department programs
- Demonstrated ability to lead and manage large and highly complex assignments including those with enterprise-wide impact.
- Ability to prioritize work and handle multiple tasks simultaneously, work under pressure and meet tight deadlines.
- Seen as a team player and is supportive of group decisions and ideas.
- Written and oral communications skills with the ability to build rapport within the company, field and /or outside vendors.
- High degree of personal initiative and motivation.
- Degree with a project management emphasis or PMI certification preferred
- Experience with leading through multiple project methodologies through project life cycle phases
Compensation Range:
Pay Range - Start:
$92,750.00
Pay Range - End:
$172,250.00
Geographic Specific Pay Structure:
Structure 110:
$102,060.00 USD - $189,540.00 USD
Structure 115:
$106,680.00 USD - $198,120.00 USD
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
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Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.