Who we are
CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country.
We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few.
Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low.
Join us on our journey… Let’s create something awesome, together, today.
Role Summary
As a Lead Business Analyst in the Build team, you play a key role in shaping some of our most complex and high-impact product-led and technical projects. You bring extensive experience, strategic thinking, and strong technical comprehension across system architecture, data flows, and integration patterns to guide projects to successful outcomes. Equally important, you'll support and develop an amazing team of talented Business Analysts, helping them thrive and grow within their roles at CreateFuture.
You build trusted, collaborative relationships across the business and with our clients, always striving to do what’s right for their business. You’re skilled at navigating challenges and sensitive situations with timely, transparent communication and a strong grounding in best practices. Your leadership, both within your team and across projects, fosters a culture of openness, constructive feedback, and continuous, supported learning. Clients value the insight you bring, not just for delivering outcomes, but for upskilling their teams and helping them unlock greater value.
On your client you will:
Within the CreateFuture BA Capability, you will:
We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.
We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.
We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.
It usually looks like this:
Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.
We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.
If you need any adjustments or support during the application process, just. We will do what we can to help.
We look forward to your application!