Lead Biomedical Equipment Support Specialist

Lead Biomedical Equipment Support Specialist

Department: Department of Veterans Affairs

Location(s): West Haven, Connecticut

Salary Range: $111326 - $144730 Per Year

Job Summary: Lead Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department at a VA Connecticut Healthcare System, West Haven Campus, in the Clinical Engineering Service. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS leads HTM staff by distributing and prioritizing workloads. This position is full time at 40 hours per week.

Major Duties:

• Duties of this position include, but are not limited to: GS-12 Level Duties - Provides guidance and mentorship for professional and technical development. - Facilitates training of HTM staff to develop knowledge of medical equipment and clinical systems. - Establishes and revises workload distribution to address daily priorities. - Monitors metrics, analyzes data, and supports performance improvement activities. - Serves as a subject matter expert on assigned committees, projects, and workgroups. - Apprises management of performance and conduct of HTM staff. - Identifies opportunities to improve customer service and satisfaction, and addresses customer feedback effectively and in a timely manner. - Serves as a Contracting Officer's Representative (COR). - Serves as a Government Purchase Card (GPC) holder, approving official, or alternate approving official. - Maintains and enhances knowledge in technological advancements through professional development and technical training. - Manages the lifecycle of medical equipment and clinical systems. - Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action. - Performs incoming inspections and planned maintenance on medical equipment and clinical systems. - Documents all work in the Computerized Maintenance Management System (CMMS). - Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system. - Monitors system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems. - Utilizes test equipment in accordance with manufacturer instructions. - Manages projects involving medical equipment and clinical systems. - Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status. - Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems. - Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies. - Maintains knowledge of and complies with applicable standards, policies, procedures, and regulatory requirements. Work Schedule: Monday - Friday 7:00am to 3:30pm Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Functional Statement #: F08068 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure: Not required Notifications: This is not a Bargaining Unit Position. Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position, title, series, grade, step, tenure and type of service (competitive or excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Selectee will be required to complete additional forms to proceed with employment process.

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education, Experience, or Certification: Associates or higher degree in the biomedical technology or biomedical engineering field; OR Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment. English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-12 Grade Level: (1) Experience. One year of creditable experience equivalent to the next lower grade (GS-11). (2) Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs: (a) Skill in managing projects involving medical equipment and clinical systems. (b) Skill in resolving customer concerns. (c) Ability to comply with standards for safe operation of medical equipment and clinical systems including National Fire Protection Association (NFPA), Food and Drug Administration (FDA), Nuclear Regulatory Commission (NRC), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI). (d) Ability to lead staff in managing daily work assignments and priorities. (e) Ability to mentor staff in professional and technical development. (f) Ability to analyze data to monitor overall program effectiveness. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary. Occasionally, light physical effort may be required, such as that involved with walking, stair climbing, and carrying of light office items. The work is performed in an office setting which requires normal safety precautions typical for offices and meeting rooms. The work area is adequately lighted, heated, and ventilated. The work may require travel For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/18/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12845435. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-12-18