Lead Analyst – AI Tech Delivery

Lead Analyst – AI Tech Delivery

ABOUT FLUTTER ENTERTAINMENT
Flutter Entertainment is the world’s largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14 Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. As a pioneering force in the industry, Flutter is at the forefront of technological innovation, offering seamless digital experiences to millions of customers worldwide. With a commitment to responsible gaming and a focus on customer-first strategies, Flutter leverages its scale, diverse offerings, and data-driven insights to deliver entertainment while ensuring the highest safety and compliance standards. Its dynamic approach to global growth has positioned. Flutter as a dominant player in established and emerging markets, pushing the boundaries of the entertainment experience. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game.
 

FLUTTER ENTERTAINMENT INDIA
Our office, located in the heart of Hi-Tech City in Hyderabad, is the Global Capability Center for Flutter Entertainment. Now home to 900+ talented colleagues, we are driving the future of entertainment across critical areas like Technology, Infosec, Procurement, Customer, and HR Operations. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. Our portfolio of world-class brands, global scale, and challenger mindset presents a powerful combination. We have ambitious growth plans and goals for the future and the global and local scale to achieve them.

OVERVIEW OF THE ROLE

We are seeking a proactive, self-motivated, and experienced Lead Analyst to work across AI & Automation initiatives within our global organization. This role works closely with other teams including Architecture, Data, Product, Security, and Engineering by providing specialized delivery expertise.

You'll lead, inspire, and motivate; working closely with a team of engineers throughout the project lifecycle, ensuring adherence to architectural patterns, quality standards, and delivery timelines. Collaborating with Product Managers, Architecture teams, and AI & Automation specialists, you will serve as the delivery liaison between engineering teams and key stakeholders, proactively identifying risks and dependencies throughout all phases of initiatives.

This role requires someone who can work autonomously and collaboratively, capable of hitting the ground running in a fast-paced, complex, and fast-moving environment focused on digital transformation. 

KEY RESPONSIBILITIES

Roadmap & Portfolio Management:

• Own the overall tech roadmap from a delivery perspective for AI & Automation, working with Product Owners, Tech Assurance, other Enterprise Technology teams, and the business to capture requirements and present an overall view of tech deliverables
• Support Product Owners and Product Managers throughout the product lifecycle, from initiative planning through to delivery, post-implementation support, and value realization
• Manage portfolio of projects, tracking progress and priorities across multiple concurrent initiatives

Quality Assurance & Testing Coordination:

• Ensure comprehensive testing phases occur including unit testing, system integration testing, performance testing, and security testing
• Facilitate User Acceptance Testing (UAT) processes and coordination with business stakeholders
• Report on testing outcomes, success rates, and quality metrics in collaboration with stakeholders and engineers
• Ensure solutions meet acceptance criteria and production readiness standards

Release & Rollout Management:

• Coordinate deployment plans and release activities from a delivery perspective, including communications
• Coordinate go-live activities and change management initiatives
• Provide hypercare and immediate post-launch support in partnership with Engineering teams

Frameworks & Continuous Improvement:

• Own and develop delivery frameworks and practices, providing suitable training and coaching to Product Owners, Analysts, Tech Assurance, and other project team members
• Set baselines for key performance indicators such as cycle time, defect management, mean time to recovery
• Drive continuous improvement within the team to increase delivery velocity and quality
• Facilitate lessons learned sessions and post-implementation reviews
• Manage delivery board and governance processes

Stakeholder Management & Communication:

• Responsible for ensuring that stakeholders are kept informed throughout the organization
• Engage, communicate, and work towards compromise and success during the product lifecycle
• Interface with vendor partners and external stakeholders

Documentation & Reporting:

• Ensure relevant project documentation is created, managed, and maintained
• Responsible for adequate reporting of projects utilizing Jira as the system of choice.
• Track project progress and maintain comprehensive project documentation

Risk & Dependency Management:

• Maintain RAID (Risks, Assumptions, Issues, Dependencies) logs for delivery plans
• Identify, assess, and communicate project-related risks throughout the delivery lifecycle
• Track dependencies and issues, ensuring they are logged and communicated appropriately
• Provide confidence levels on delivery plans based on identified risks

EXCEL IN THIS ROLE YOU NEED TO HAVE

Essential Requirements:

• Delivery Methodologies: Strong understanding of Agile/Scrum delivery methodologies with proven experience leading teams
• Stakeholder Management: Excellent stakeholder management skills to engage, communicate, and work with stakeholders across the organization and senior leadership
• Technical Acumen: Technical knowledge or understanding to effectively work on platform projects and communicate with engineering teams about technical risks, issues, and constraints
• Leadership Presence: Senior principles, leading by example, showing work ethic and passionate, professional attitude, with ability to work independently
• Communication Excellence: Excellent written and verbal communication skills in English for managing expectations across different teams
• Tool Proficiency: Proficient in tools such as JIRA and JSM (Jira Service Management), or other project management software
• Prioritization Skills: Ability to set and manage frequently changing priorities across multiple initiatives simultaneously
• Problem-Solving: Strong problem-solving skills with a detail-oriented approach
• Adaptability: Flexibility to adapt to changing priorities and business needs in a fast-paced environment
• Continuous Improvement: Experience driving continuous improvement initiatives and establishing performance baselines
• Governance: Knowledge of governance practices and frameworks
• Knowledge of AI & Automation: Knowledge or understanding of AI and automation technologies, tools, and platforms (e.g., LLMs, automation platforms such as UiPath, Workato)

Preferred Requirements:

• Experience working with Architecture and Engineering teams in AI, automation, or software engineering environments
• Formal project management certification (Prince2, PMP, Agile/Scrum certifications) is an advantage

Personal Attributes:

• Proactive and self-motivated with ability to work independently
• Collaborative mindset with ability to inspire and motivate teams
• Professional demeanour with strong leadership presence
• Adaptable and resilient in fast-paced transformation environments

Qualifications & Experience:

• 5+ years proven experience as a Delivery Manager or similar role
• Demonstrated experience leading project teams and managing complex deliverables
• Experience working in team environments with technical and non-technical stakeholders
• Proven track record of successful project delivery

Measure of Success:

• Successful delivery of AI & Automation projects on time, within budget, and meeting stakeholder requirements
• Effective resource management demonstrated through optimal team utilization and delivery velocity
• Quality and maturity of project management frameworks and practices across the team
• Stakeholder satisfaction demonstrated through positive feedback and strong working relationships
• Accurate tracking and reporting of project status, risks, and issues with proactive mitigation
• Successful incident management with adherence to SLAs and effective communication
• Team development and capability building, demonstrated through improved delivery performance
• Quality and completeness of project documentation and governance artifacts
• Contribution to continuous improvement initiatives and delivery excellence across Enterprise Technology

BENEFITS WE OFFER  

• Access to Learnerbly, Udemy, and a Self-Development Fund for upskilling.  

• Career growth through Internal Mobility Programs.  

• Comprehensive Health Insurance for you and dependents.  

• Well-Being Fund and 24/7 Assistance Program for holistic wellness.  

• Hybrid Model: 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals.  

• Free Meals, Cab Allowance, and a Home Office Setup Allowance.  

• Employer PF Contribution, gratuity, Personal Accident & Life Insurance.  

• Sharesave Plan to purchase discounted company shares.  

• Volunteering Leave and Team Events to build connections.  

• Recognition through the Kudos Platform and Referral Rewards.  

WHY CHOOSE US
Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India.