Job Description:
Company Description
We Dream. We Do. We Deliver.
At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.
We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.
Why choose Merkle?
Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.
Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees’ network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.
Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.
Job Description:
Most organisations treat AI consulting as a support function — specialists called in after decisions have been made. This position rejects that model. As Lead AI Consultant, you operate as a forward-deployed practitioner: embedded in client engagements from the earliest strategic conversations, present when problems are still being framed, and accountable through to delivery. You own the translation of practice direction into structured client work and measurable outcomes.
Client-facing delivery is half the mandate. The other half is internal: from your first weeks, you lead enablement programmes designed to raise AI literacy across Merkle’s own workforce. We transform ourselves before we offer to transform anyone else.
What sets this role apart is its orientation toward the future. We are not hiring engineers who optimise within the current state. AI is, by reasonable estimation, the most consequential technology for restructuring how organisations coordinate action, route information, and allocate decision-making authority. Linear hierarchies, siloed channels, static approval chains — these were designed for an information environment that started to shift. The person who thrives here sees that shift with clarity, thinks through its second-order consequences, and helps clients prepare for organisational forms that do not yet have names. Mindset comes first; technical proficiency without it is insufficient.
Key Responsibilities
1. Client-Facing Consulting & Delivery
2. Strategic Foresight & Scenario Thinking
3. Internal Enablement & Workforce Transformation
4. AI Practice & Solution Architecture
5. Ecosystem Building
Requirements:
Nice to have:
About this challenge:
This is not an incremental hire into an established team. We are building something new, and early hires will shape what it becomes.
*Work visa sponsorship is not available. For local documentation (NIF, NISS), please consult Portuguese authorities.
Additional Information
Benefits and perks:
🌴25 vacation days
🤝 Enjoy 2 additional volunteering days to support your passion project
💖 Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assisstance program to support your well-being
🏥 Health insurance (also possible for family members)
💻 Cutting Edge Technology & Latest IT tools
🏢 Software-house environment
⌛ Agile and Flexible working hours
🌍 Hybrid work system (remote friendly)
✈️ Digital nomad policy
🚀 Focus on career development
🎓 Full access to Dentsu Academy, our global online learning platform
🍻 Beers, foosball, and ping-pong! #workhardplayhard
🥐 Free breakfast every second Wednesday of the month
🛍️ Employee discounts
🎉 Team & Company events
💸 Referral bonus program
*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."
We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.
#LI-Hybrid #LI-MERKLE
Location:
LisbonBrand:
MerkleTime Type:
Full timeContract Type:
Permanent