Lead Accounts Payable Representative

Key Responsibilities: 

• Troubleshoot pending items on daily basis and supports issue resolution, with the end goal to have all supplier invoices payable by their due date, directs different cases to the department or person in charge for correct resolution; Educates internal and external customers on policies and procedures as appropriate; prepares and provides data for clients; retrieves and requests additional documentation when required.  

  Ensures that documents are processed, in accordance with policies and procedures; maintains data tracking logs for metrics, production and compliance reporting; validation of accuracy of supporting documentation used in exceptions. 

  Contributes to quality control by reviewing documentation for accuracy and compliance with policies and procedures, adheres to legal and regulatory requirements to ensure compliance. 

  Completes assigned work and priorities using policies, data, and resources, collaborating with managers, co-workers, internal clients, and others involved in the processes.  

  Maintains involvement and communication through telephone, email, chat, or any other means with internal and external clients involved in the processes.  

  Resolve supplier disputes and issues. Resolution to include root cause analysis and proactive steps to mitigate future issues.  

  Finds opportunities for optimization and continuous improvement of processes related to the department, to establish new strategies and apply best practices.  

  Back-up the Team Leader in operational responsibilities as required. 

  Mentoring and training a new member of the team. 

  Drive the regular maintenance of P2P ledgers including cash clearing, supplier and GRNI ledgers. 

  Involved in month end closing activities e.g. Reporting, reconciliations, accruals and reviews. 

  Lead role will require co-ordination of projects between multiple teams and departments.   

  Other duties as assigned. 

  Required skills/experience:  

• Fluent in English, both written and spoken
• Team person attitude, quick learner, flexibility and high adaptability to change. 
• Ability to work under pressure and tight deadlines. 
• Process Improvement/Process Standardization/Process Automation experience. 
• Excellent analytical and problem-solving skills. 
• Self-starter, proactive approach. 
• Ability to multitask and follow (frequently changing) priorities. 
• Ability to liaise with GBS Finance Teams (GL Accounting, ICO Accounting) and Site Finance Controllership. 
• Ability to liaise with Internal Controls & Compliance. 
• Ability to handle complex reporting activities (month-end accruals; account reconciliations). 
• ERP/workflow experience (SAP, Oracle, QAD, Navision, Basware, Coupa and Tungsten)  
• Confident knowledge of MS tools (Outlook, Excel)  
• Strong attention to detail. 
• Ability to act as SME (subject matter expert) in functional area. 
• Solid understanding of accounting principles, practices, and regulations. 
• 3+ years of working experience in: Accounts Payable. 
• Bachelor’s degree in accounting, Finance, or Business Administration 

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