Job Title: LD Ops
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
Location - Bangalore
Years of Expn - 0.5 to 2Years
Skill Required :
• Acknowledge invoices received from the brokers of the Bank.
• Login invoices received within 24 hours of receiving the invoices.
• Reconcile the invoices and push for the broker payments in two folds – Front month and backlogs of assigned brokers.
• Raise issues and discrepancies with brokers and work towards effective resolution of the same.
• Proactively provide periodic reports to client manages on work status – invoices received or assigned > payments made > unpaid invoices > reasons for unpaid invoices > ETA to closure of unpaid invoices.
• Manage expectations with broker on invoice clearance and handle broker escalations.
• Maintain invoice tracker and other hygiene items – daily checklists, inbox management, escalation resolution and reporting, share updates periodically with brokers over voice and email conversations.
• Periodic check with brokers on pending invoices and ensuring no invoice is left "unattended / not received by Bank" status.
• Ensure high standards of discipline and conduct while engaging in interactions with teammates or colleagues or client managers
If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.