Thermo Fisher

LATAM Technical Sales Specialist

Remote, Costa Rica Full time

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Summary:

The Technical Sales Specialist (TSS) for our Molecular, Equipment, Software and Post Transplant product lines is a role within the Transplant Diagnostics Division that engages with clinical markets. Our diagnostic tests are used by transplant centers worldwide to resolve compatibility of donors and recipients to ensure successful transplant outcomes. This technical role will focus on building key strategic relationships with customers and develop new opportunities to build a strong a pipeline for future growth. This individual will apply their sales experience, Molecular process knowledge, product expertise, market intelligence, and project management skills to grow sales and profitability.

Key Responsibilities:

The position will work closely with their internal teams to develop specific account growth strategies for the molecular and Software product portfolio specific to the HLA Tissue Typing Market across the Latin America region.

  • Highly technical position and requires in depth knowledge and / or experience using Molecular product workflows within HLA in the areas of PCR, SBT, RT-qPCR, SSO and NGS.
  • Identify and understand customer goals, priorities and challenges to provide HLA Molecular solutions and presentations best positioned to address the customer need
  • Prioritizes New Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return
  • Provides assay demonstration,  pre and post- sales product support, follows up on all product performance complaints or inquiries to ensure resolution to improve the customer experience
  • Consistently lead sales process with HLA Account Managers to include sales forecasting, funnel and opportunity management through the use of SFDC and other designated tracking tools.
  • Participate in regional trade shows, workshops and conferences to position and message our Transplant and HLA product solutions.

Minimum Requirements/Qualifications:

  • Bachelor’s Degree required, preferably in Life Sciences or Molecular Biology.
  • Must reside in the LATAM region and have the ability to travel overnight 50% of the time.
  • Minimum 3+ years of Sales Experience in the Clinical Industry or Transplant HLA Market!
  • Microsoft Software and SFDC Experience a must.