We are Neumann Kaffee Gruppe. And we love coffee.
For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity.
We at NKG Vietnam work closely with the local people in the coffee producing areas and buy the green coffee materials directly from the farmers, producers, collectors and suppliers. In our factory we can process more than 35 different exportable qualities. We are able to cater for special client wishes. This includes creating qualities according to specific client requirements: a selected screen size with a chosen percentage of black and broken beans, foreign matters, Excelsa beans and a special percentage of moisture can be delivered without problem. Our main focus is to satisfy our clients with upgraded and special qualities.
For our group company, NKG Vietnam, we are looking for a Branch Assistant (f/m/d).
The position will be based in Lam Dong Branch and reports directly to Branch Manager.
Your responsibilities
VCMS & Logistics Updates
Maintain VCMS records: create contract, trucking entries, and update hedge/fixation details.
Ensure timely updates of quality and weight data for accounting.
Track pending shipments and coordinating with inspection teams.
Forwarder Coordination
Monitor contract expiry and schedule deliveries in advance.
Liaise with Forwarders, and inspection teams to ensure smooth pickup and delivery.
Track and report truck status until delivery is completed.
Update daily tracking file twice daily.
Documentation Management
Handle contract printing, sending, and archiving (both digital and hard copies).
Collect and store sustainability certification documents post-delivery.
Market Update
Provide daily coffee price updates and quotes to agents.
Monitor crop conditions in the branch province.
Communicate company updates and information to customers as instructed
General & Support Tasks
Support customer visits, sustainability activities, and new employee onboarding.
Manage incoming and outgoing mail and document tracking.
Assist with branch purchases, mail handling, and event organization.
Other tasks assigned by your superior.
Your profile
Vietnamese: Fluent
English: Basic communication
Bachelor’s degree in Economics, Logistics, Business Administration, or related field.
Proficiency in Microsoft Office (Word, Excel…)
Knowledge of the coffee field is preferred
Strong organizational and problem-solving skills.
Good communication and interpersonal abilities.
Ability to work independently and as part of a team.
Attention to detail and accuracy in handling documentation.
Our staff appreciates
International: Working in an international atmosphere in a growing and progressive company
Benefits: An attractive salary with extra benefits (13th-month salary, 14 days of annual leave, additional accident/ health insurance...)
Have we sparked your interest?
We are pleased to receive your application documents.
Please get in touch with your first point of contact:
Nguyen Phuong