Job Description
The Labour & Employee Relations Advisor operates as part of the Labour & Employee Relations team within the broader HR team. The role is responsible for providing guidance, direction and support to the Human Resources and Operations teams over various branches on matters relating to labour & employee relations, including but not limited to grievance management, training, implementation of collective agreements and general best practices.
This position will also be responsible for general administration relating to labour relations matters and will ensure adherence to the Company’s policies and procedures.
This role will be based at our Head Office in Markham Ontario. Extendicare offers a hybrid working environment.
As a Labour and Employee Relations Advisor, you will impact in the following ways:
Acts as the first point of contact for site HR and management team for all labour & employee relations matters
Supports Management team with ongoing coaching, mentoring and knowledge to effectively manage team members within a unionized environment
Coaches and guides Human Resources team members on matters relating to labour relations
Participates and assists in the collective bargaining process; includes mandate development, preparation of materials, proposals, and collective agreement implementation
Provides general support including but not limited to assisting with collective agreement interpretation and application, research, preparing and/or reviewing general communication
Provides labour relations advice to management and human resources in addressing initiatives with possible LR impact
Collects, analyzes, and interprets information such as case law, reviewing precedents, arbitral jurisprudence and gathering related documentation as required
Track and analyze grievances for trends, potential issues with language; identifies opportunities for improvement. Generates grievance reports for regional management and senior leaders.
Contributes to the development of labour relations best practice learning and support for leadership to promote positive union-management relations
Co-Chairs Labour Management meetings and supports/manages overall labour management relationship.
Participates in projects, providing labour relations support to a variety of stakeholder groups.
Supports the Labour and Employee Relations team with information and evidence gathering required to respond to various employee matters that arise, including HRTO cases, MOL complaints and disputes.
Some intermittent provincial travel may be required
Performs other duties as required
Requirements:
Post-secondary degree in business/human resources/industrial relations or an acceptable combination of education and experience
Human Resource designation (i.e. CHRL) preferred
3-5 years of Labour Relations experience in a unionized environment, with an emphasis on significant multi-site collective agreement locations.
Demonstrated knowledge/experience supporting collective agreement negotiations
Strong knowledge/experience with interpretation of collective agreements.
Demonstrated ability to provide advice and counsel to business while using ability to influence
Broad knowledge of employment legislation: Labour Relations Act, Occupational Health & Safety Act, Workplace Safety and Insurance Act, Human Rights Code, Employment Standards Act, etc.
Demonstrated ability to analyze data and interpret information
Demonstrated experience in being innovative, taking initiative, and being proactive.
Strong consultation/facilitation, analytical, communication and strategic thinking skills are required.
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:
Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package
Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.
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Compensation Details
Compensation will be discussed during the recruiting process.At Extendicare, we’ve spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. Together, we foster a culture of collaboration, innovation, and accountability—creating solutions that strengthen our services and improve lives every day.
We are committed to providing competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. This opportunity is a replacement for an existing role and to support transparency, a hiring range may be included with this posting. However, final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.