Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.
As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.
Summary :
The purpose of the Conference Center setup team member is to ensure efficient, effective setup and breakdown of Mark Center conference and training rooms, as well as the Mark Center auditorium. Setup team members may also provide support for the conference center concierge desk, SCIF conference area, business center and joint use pre-function area.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
Conduct setup and breakdown of meeting and training rooms, auditorium, and all other applicable conference center spaces.
Ensure proper handling of all equipment and supplies.
Conduct facility site inspections on a monthly basis to ensure condition and maintenance of property.
Conduct daily furniture inventory checks.
Perform routine morning checks to ensure all lighting is working and cleanliness of the room (trash removed, chairs and tables cleaned, etc…)
Perform daily rounds to track room utilization.
Additional Responsibilities
Assist custodial staff with house cleaning/disinfecting when required.
Submit maintenance concerns accurately and promptly.
Report damages and emergency situations promptly.
Participate in daily and weekly planning meetings to reviewing event details and discuss relevant logistical matters.
Provides exemplary customer services by responding to requests in professional and timely manner and displaying a positive demeanor.
Participate in all other training required by funding source(s) and/or the Corporation.
Assist in lifting and/or moving 50lbs, carrying and moving luggage, boxes, furniture, and other similar items.
Perform other related duties as assigned.
Qualifications: Education, Experience, and Certification(s)
High School diploma or general equivalency diploma (GED) equivalent required.
Minimum of 2 years’ experience in hospitality or related industry, preferred.
Knowledge, Skills, and Abilities
Customer service oriented and be able to work efficiently in a fast-paced environment.
Work well independently and as a contributing member of a team.
High level of integrity and personal accountability.
Ability to follow directions.
Ability to read and comprehend simple instructions, short correspondences, and memos, labels and numbers.
Ability to effectively present information in one-on-one and small group situation to customers, clients, and other employees of the organization.
Excellent customer service skills; requires excellent verbal and written skills and ability to accept and follow directions
Basic typing skills
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to define problems and provide solutions.
Ability to multi-task, organize, prioritize and meet deadlines on a daily basis.
Maintain a high level of performance with limited supervision.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.
We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information