Job Description:
We are seeking a highly skilled Technical Expert with 3 experience in Radio Access Network (RAN) to join our Javelin Network Operations Center (JNOC) team based out of Bangalore, India in L1 levels. The ideal candidate will possess in-depth knowledge and experience in configuration management (CM), scripting, integration of RAN nodes in AT&T USA or similar cellular service provider environment.
Key Responsibilities:
- Provide Integration script – CLI/MOSHELL format for Ericsson OEM – 4GLTE/5G-NR technologies
- Support in integration & commissioning of Ericsson and Nokia OEM-based base stations and RAN nodes.
- Prepare scripts not limited to carrier additions, cell additions, neighbour relations related to AT&T Radio Access Network
- Support the IX-Design team for E/// Base Band Controller Integration.
- Ensure the Golden Standard Parameter corrections after the GS Audits stipulated by AT&T
- Provide technical support for Ericsson BBU commissioning, Nokia hardware swaps, BBU upgrades, PIM & RSSI troubleshooting, RET scripting, ESS, VSWR and Fiber related alarm clearance, KPI monitoring, call testing, AREA & GS audits, and site health-check reporting.
- Implement and manage 3GPP access technologies, such as 5G SA & NSA site integration, LTE carrier addition, etc.
- Provide technical training to junior engineers and project teams.
- Ensure technical support tickets raised by the crew are closed within the mandated turnaround time and meet all the service level agreements (SLA).
- Maintain accurate documentation of processes and procedures and provide management dashboards and regular reports.
- Participate in various technical and managerial discussions on process improvements.
Requirements:
- Proficiency with Ericsson and Nokia OEM-based base stations.
- Strong understanding of 3GPP access technologies such as LTE and NR.
- Proven ability to manage and support field crews from the NOC, backed with good communication skills.
- Excellent documentation skills and advanced proficiency in MS Office applications.
- Employ multitasking skills to efficiently complete task assignments and provide timely progress updates to all stakeholders.
- Demonstrate independent judgment and discretion in high-pressure situations and critical matters.
- Stay abreast of emerging wireless technologies and industry trends, providing valuable insights and recommendations for future enhancements to our wireless solutions.
- Collaborate in a cross-functional environment with fellow engineers, project managers, and other stakeholders to deliver high-quality outputs.
- Take the lead on developing new tools, principles and concepts.
- Other duties and responsibilities as assigned.
Education/Experience:
- Bachelor’s degree in telecommunications engineering, or a related field.
- Minimum 3 years of experience in RAN integration, CM operations, and troubleshooting, particularly in AT&T networks.