Knowledge Specialist

What is the opportunity?

The Knowledge Specialist will work with the Knowledge Management team to grow the knowledge management program at RBC and develop a strong knowledge sharing culture. The successful candidate will support the development of new and innovative ways to share knowledge and improve access to our research collection. To support our strategic consultants, the candidate will collect, review, and aid in the extraction of insights from the knowledge artifacts, maintain a strategy database, govern access and track usage. To support the enterprise, the candidate will grow the enterprise research collection, improve access to research content and suppliers; help us promote the research portal and grow our user base.    

What will you do?

• Maintain knowledge management systems or platforms to store RBC knowledge and research materials
• Collect and share knowledge from strategists from within Enterprise Strategy & Transformation (ES&T) and across the organization
• Curate and send daily newsletters
• Curate external research content and help with the selection of new research suppliers
• Support the maintenance of taxonomies and controlled vocabularies
• Create competitive insights or other benchmark reports as assigned
• Promote knowledge management & create new ways to promote a knowledge culture.
• Create training materials and/or deliver training in support of knowledge management initiatives

What do you need to succeed?

Must have:

• Self-starter, fast learner, can-do attitude and ability to work in an ambiguous setting
• Post-secondary degree or equivalent combination of education and experience (MLIS or equivalent an asset)
• 1+ years’ experience in knowledge management, content management and/or knowledge/research platform development
• Research skills that include knowledge of Boolean
• Ability to use GenAI and agents to critically and effectively conduct research
• Strong knowledge of SharePoint Server 2019 (or above)
• Strong analytical & problem-solving skills
• Strong verbal and written communication skills
• Proven attention to detail and critical thinking
• Experience in business or financial services is an asset
• HTML and XML skills an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities 

#LI-POST

Job Skills

Critical Thinking, Knowledge Management, Knowledge Management Systems, Knowledge Management Tools, Knowledge Organization, Personal Initiative, Researching, Time Management

Additional Job Details

BAY WELLINGTON TOWER, 181 BAY ST:TORONTOTorontoCanada37.5Full timeCHIEF LEGAL & ADMIN OFFICE GRPRegularSalaried2026-03-182026-05-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.