As a Knowledge Management (KM) Specialist, you will support a multi-team Agile software development program by designing, implementing, and maintaining structured knowledge-sharing practices that enhance program execution, reduce operational risk, and improve organizational maturity.
You will work across Product, Development, Test, DevOps, and Program Management functions to ensure critical technical, process, and operational knowledge is captured, organized, and readily accessible. Your efforts will directly support program continuity, compliance readiness, and long-term scalability.
Responsibilities:
• Establishing and maintaining centralized knowledge repositories (e.g., Confluence, SharePoint, or similar platforms).
• Developing standardized documentation templates and governance processes.
• Ensuring documentation is version-controlled, searchable, and aligned with program structure and contract requirements.
• Capturing lessons learned from Agile ceremonies, production incidents, and major releases.
• Maintaining Agile process playbooks, workflow documentation, and team operating procedures.
• Coordinating documentation of system architecture, cloud environments, CI/CD pipelines, APIs, and integrations.
• Supporting onboarding through structured guides and role-based reference materials.
• Assisting with documentation traceability for audits, cybersecurity compliance, and contract deliverables.
• Documenting Agile metrics definitions and reporting methodologies to ensure consistency and transparency.
• Capture and distribute clear, concise meeting minutes for key program forums (e.g., sprint ceremonies, leadership syncs, technical reviews), documenting decisions, action items, and follow-ups to ensure accountability and knowledge continuity.
Qualifications:
• Must be a US citizen and have the ability to obtain a DOD SECRET security clearance.
• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field (or equivalent experience).
• 5+ years of experience in knowledge management, technical documentation, process improvement, or related field within a software development environment.
• Experience supporting Agile/Scrum development teams.
• Demonstrated ability to organize complex technical and operational information into structured, accessible formats.
• Experience with collaboration and documentation platforms (e.g., Confluence, SharePoint, Jira, Git-based tools).
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
Desired:
• Experience supporting government or regulated programs.
• Familiarity with cloud-based environments (AWS preferred).
• Knowledge of software development lifecycle (SDLC) best practices.
• Agile or Knowledge Management certifications (e.g., CSM, SAFe, ITIL, KM certification).
• Strong grammatical/editing skills.
• Experience with desktop publishing applications.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.
Minimum Required Hourly Wage:
$33.27
There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.