Citi

Know Your Client Operations Sr Analyst

Heredia Costa Rica Full time

The KYC Operations Sr Analyst is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Financial Crimes Training Team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) training governance program at Citi.

Responsibilities:

  • Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting. Timely and accurate compilation, analysis, and submission of mandatory training reports
  • Perform quality reviews of training processes; prepares the organization for internal and external audits, examinations, and regulatory inquiries related to training. This includes ensuring all documentation is organized, accessible, and complete, and that training records are robust and defensible.
  • Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
  • Provides support to the training team for ongoing business as usual tasks, addresses questions, and supports needs from trainers and IDs. This includes engaging with business partners, reviews assignment audiences for courses, and maintaining accurate data throughout the training year. They are responsible for identifying target audiences using managed segments and assigning required courses in the LMS. 
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5-8 years of experience
  • Intermediate-Advanced proficiency in Microsoft Excel

Education:

  • Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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