Key Clinical Commercial Specialist will support the Vascular Division in Costa Rica, Central America.
Our commercial offices are located in Santa Ana, San Jose, Costa Rica.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream.
Sales Incentive Plan
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position is open in City Place, San Jose, Costa Rica in the Medical Devices / Vascular business. Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks and Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.
As a Key Clinical Commercial Specialist, you will play a crucial role in building and nurturing relationships with key institutional customers, such as distributors and hospitals. Your expertise in the Medtech sector and deep understanding of the distributor business model, as well as the hospital environment will drive the development and execution of strategies to achieve revenue growth, market expansion, and overall business success.
What You’ll Do:
Effectively influences and motivates distributor and external stakeholders, who do not report directly, to achieve business objectives and drive performance • Identify and map with the distributor each account to understand the key decision makers and how to influence them based on their needs and business priorities. Attain the sales/demand territory quota established, working together to achieve them with other members of the company and distributors team in the same territory.
Have a good interpersonal network organization (HCPs & Distributor's team). Provide clinical conditions to the distributor's team to interact with the HCPs, including nurses and techs, at the hospital, become a clinical resource for accounts performing coronary intravascular interventions, and, when applicable from a business perspective, scrub-in for live cases to support the effective use of Abbott Vascular Coronary technologies, such as Imagen and Physiology, understand HCP habits, and support distributors' business.
Responsible for the gather knowledge of the market around coronary practices, products, clinical uses and techniques. Build and maintain good relationships with distributors (executive, commercial leader, clinical leader) and key stakeholders (Cath lab chief & decision makers). Stay informed and share monthly upper management about relevant market needs, business trends, competitive landscape, regulatory changes, and healthcare policy developments that may help the development of internal sales/marketing or distributors' plans and respective markets. Identify growth opportunities within the distributor market and collaborate with cross-functional teams to develop and implement of tailored solutions that address customer needs.
Operate the CRM (One Force customer relationship management) system and provide market information on a timely and accurate manner. Have a good knowledge of how to generate value through digital tools. Performs other related project, duties and responsibilities, on occasion, as assigned.
Have knowledge about other Abbott Vascular products in the Cardiovascular Division (CV) as needed. Stay on top of the latest developments in technology and clinical trials and updates, and related diseases for Coronary products focused on Imaging and Physiology. Uses technical expertise to identify distributor/customer training and service needs to increase hospital usage of all product lines.
Provide good guidance on optimizing product usage, including tips on integration into existing hospital workflows and/or approach when apply on tenders, to focus on maximum commercial efficiency and effectiveness. Organize and conduct workshops and seminars focused on real cases, practices and case studies to highlight the effectiveness of the products in improving patient treatment, previously aligned with upper management, including post-events actions • Valid Driver’s License and willingness to travel up to 75% (varies) of the time in the assigned territory.
Offer ongoing support services, such as basic technical assistance and troubleshooting, to create in distributors and customers a positive experience with products.
Support the implementation of targeted promotional campaigns that increase product adoption and usage.
Regularly assess distributor performance related to the results, providing feedback and support to meet the targets, including sharing insights to forecast and demand management meetings. • Perform the development, implementation and adjustments on comprehensive distributor strategies to maximize sales and market penetration, previously prioritized and aligned with upper management. Good support to the discussions to establish the contract agreements between the distributor and company established by plans and objectives.
Establish a feedback loop with key accounts to gather insights on product usage and areas for improvement, using this information to refine the strategy of distributor development. Review the physicians training records before passing to the quality area for review • Reinforce importance of completing the training records according to the procedures. Execute the activities included in the Quality System documents.
Accountable for knowledge of company travel and expense guidelines. Follows travel and expense guidelines and submits timely expense reports.
Required qualifications:
Bachelor's degree in business, life sciences, healthcare administration, or a related field.
5 to 7+ years of experience in Medtech sales, with a focus on hospital customers.
Proven track record of successfully support complex clinical cases and situations related to proven track record of successfully managing complex accounts and achieving sales targets.
Experience in cardiovascular procedures preferably, in a hospital, or a similar role (ideally clinical cardiac catheterization or another related technical environment).
In-depth knowledge of the healthcare industry, specifically hospital accounts.
Ability to analyze market trends, develop strategic plans and implement.
Strong communication and interpersonal skills. Excellent negotiation and problem-solving abilities.
Ability to handle a diverse and complex workload. Show proactivity to take actions to achieve the goals.
Willingness to travel 75% of the time as needed.
Proficiency in CRM software and Microsoft Office Suite.
Fluency in Spanish • Fluency in English.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.