Key Account Specialist

About Abbott 

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.  

Working at Abbott  

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:  

• Career development with an international company where you can grow the career you dream of . 

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.  

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.  

The Opportunity  

This position works out of our [Cairo , Egypt] in the Established Pharmaceutical Division where we are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory. 

What You’ll Do: 

• Manages and develops assigned Chain Key customers with handling implementation of Trade Marketing activities prespective to build strong relationships with key customers. 

The Opportunity 

• Implements a common Trade marketing plan to optimize Trade Key Accounts (Chain Pharmacies) & eCommerce channels for local markets.

• Define and develop Key chain strategies and tactics (such as merchandising recommendations and materials) to stimulate Abbott’s brands availability, visibility and recommendation rates, bridging Abbott’s brands’ strategy and customers’ needs, 

MAIN RESPONSIBILITIES 

Develops a structured commercial offering locally with a strong emphasis to:  

• Strengthen and grow our brands in the chain sectors. 

• Understand switch level in key Chain Channels.  

• Build Pharmacy Loyalty and advocacy perspectives in key chain channels.   

• To liaise, build and develop relationships with key purchasers in chain sector, and optimize services to Abbott in return. 

• Devise and propose promotional plans that maximize sales in your assigned chains and ensure timely execution. 

• Performance Analysis and Reporting: Monitoring Chains performance against key performance indicators (KPIs) and sales targets. Analyzing sales data, and competitor activities to identify areas for improvement and formulate actionable insights. Preparing reports and presenting findings to management. 

• Relationship Management: Building and maintaining strong relationships with key stakeholders, including all key healthcare professionals, and regulatory authorities. Resolving escalated customer issues, addressing complaints, and maintaining customer satisfaction. 

• Manage relationships with key pharmacy chain buyers and stakeholders. 

• Ensure product listings, shelf positioning, and in-store execution follow Abbott’s brand and merchandising guidelines. 

• Implement chain-specific activities to drive brand visibility and availability, including new product launches. 

• Ensure all trade activities comply with legal and regulatory standards, especially for Rx products 

• Provide insights for demand forecasting and business planning. 

Required Qualifications 

• Required: Advanced Degree in Science, business studies, or related areas.

Preferred Qualifications 

• Minimum 2 years’ experience in key account management. 

• Proactive and innovative mindset, with the ability to develop and implement creative solutions. 

• Comprehensive industry knowledge acquired in a multinational company.

• English fluency is essential.

• Computer literate. 

• Demonstrated ability to influence relationships and leverage knowledge internally across a matrix structure to optimize opportunities with customers and achieve shared goals.

• Excellent communication and presentation skills. 

• Ensure business continuity. 

• Success in particular assigned marketing campaign.